We had several issues using the mobile app. Took forever. The customer service rep helped us. Do to time restraints because of the very long pickup process we couldn't completely fill out the photos with regard to the status & previous damage to the truck.
ryan Natoli
Pantry 1 Food Mart & Gas
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Rising Sun, MD 21911
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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The manager was very friendly, knowledgeable and professional. Couldn’t be happier.
TIMOTHY SILVIUSI was charged for fuel, even thought I had put fuel in the rental truck more than I had used.
Derek ButlerThe store was under reconstruction. I asked the man who identified himself as the UHaul company representative to come outside and make sure that the truck was being returned to his liking. He told me to just walk back outside and take a photo of the fuel gage on my cell phone. I asked him about paperwork and he said not to worry about it and that it would be taken care of via the company. I returned the truck on Saturday February 25th and was billed by UHaul for keeping it for an additional 5 days. I have already have a pending complaint with UHaul regarding this.
Theodore SchaferUnfriendly customer service on return.
Randall Gehron