Moving Truck Rental in Richmond, VA at U-Haul Moving & Storage at Dupont

Moving to or from Richmond, VA 23234? Get FREE truck rental rate quotes at U-Haul Moving & Storage at Dupont. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in Richmond, VA will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul Moving & Storage at Dupont

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Richmond, VA.

Cargo vans and pickup truck rentals in Richmond, VA

U-Haul cargo van rentals and pickup trucks in Richmond, VA are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Richmond, VA 23234. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in Richmond, VA, reserve a van for your moving needs from U-Haul Moving & Storage at Dupont!

Alquileres de camionetas y camionetas de carga desde $19.95

Características

  • Barandillas interiores en las camionetas de carga
  • Transmisión automática
  • Air conditioning
  • Suspensión Gentle-Ride
  • V-8 de bajo consumo de combustible
  • SRS/bolsas de aire

Customer Reviews

Shirley A. en

Grado:

Thought the had a lift but it did not.

Jetaun B. en

Grado:

We absolutely love this location. We rent weekly and look forward to Danni and her amazing team. They provide excellent customer service ??

Jerry S. en

Grado:

Be upfront about the fees and the amount that will be shown....not try to nickle and dime customers and then say it is the fault of the customer.

Edward W. en

Grado:

The service was great and so was the associate (Ke)

Vincent D. en

Grado:

It was very busy last Saturday (11/23/19), but the staff was efficient and polite. Very professional and friendly. Thanks!

Jetaun B. en

Grado:

My church uses this U haul and I absolutely love the staff. We use this location EVERY week and the manager Danni and her staff are amazing, professional and personal. We spend a lot of money each month but the excellent customer service takes the pain out of the expenses ???? We absolutely appreciate you guys . Thanks for great business

Scott H. en

Grado:

Great experience! Easy.

Rosalind H. en

Grado:

Excellent customer service.

Alan H. en

Grado:

Seems like there is a lack of training in using the computer to rent the equipment or the application is to convoluted. It took me an hour to rent a 5x9 ramp trailer and I was the only person in the store when I walked in. It took several phone calls to the store manager, who was still u able process the transaction, after which she just gave up and hung up the phone. After another Employee tried again for the third time he was able to complete the contract. Needless to say I was very frustrated with the lack of knowledge the employees had in operating the computer system which they said had a “glitch”. It seems unimaginable that a company this size that relies on the general public to maintain its business would have such poor customer service. When I returned the rental the Store manager met me at the drop off and checked me in. After waiting a few minutes she looked at me and asked if I wanted her to unhitch your equipment. Really! She looked at me as if she was mad and said I would have to wait until someone came out. I don’t work for Uhaul and she was expecting me to do the work! Again terrible customer service. In closing, I expect a response from someone with authority to contact me. Like the email said, you have my information. Just to be clear the location I’m referring to is the Super Center at 5208 Jefferson Davis Hwy, Richmond VA. The frustration involved with this rental was totally unacceptable. I have talked with other customers from the area and all have said the same thing, it’s horrible customer service. Other than the lady manager who was rude at check in the employees that were trying to complete the contract were very nice and apologetic, but that only goes so far when they tell you your card is rejected( that I just used before going there) and 3 attempts and an hour later I finally leave the lot. Not only is my time valuable but the the time you paid 3 people and someone on the phone is poor business management. There is no way you made money on this rental. I don’t get it?? Please be clear I expect a full refund to my card for this contract and if that doesn’t happen and I am not contacted I will be escalating this until I get someone to contact me, if not, I will be contacting the BBB. Looking to hear from UHaul Dissatisfied Customer

fritza T. en

Grado:

Good service and clean new like truck.

Stephanie W. en

Grado:

I was told I would receive an adjustment for the inconvenience of having to repeatedly call to settle my bill. I do not see this on the final bill. Discouraging

Noel G. en

Grado:

Amazinging staff

William F. en

Grado:

Great site manager always friendly.!

Angelica P. en

Grado:

It took me over an hour to complete the self check out. The app does not work well at ALL. I was highly disappointed in that. The staff at this location were very friendly and helpful! My only dilemma was the STUPID app!!!

David C. en

Grado:

The customer service was excellent and all employees were very professional when accomplishing their job. In order to further improve your service, I would encourage you to ask the customer if they will pay with the same credit card used to hold their reservation. Some customers used their credit card to purchase items online and to hold reservations; however, they may pay with a debit card.

Jetaun B. en

Grado:

I called and spoke with representative at location. While my Minister waited at the location for me to arrive. I have rented from you for several months, same time, every Saturday between 5:30pm and closing. Chaz has been so very helpful, knowledgeable, professional and most of all, COURTEOUS. The young lady was none of these, first of all. But even with her rude customer service, we thanked her and left. When I looked at my account, it was overcharged $20 more than our weekly fee. After reading the receipt I noticed the young lady charged us $20 after hours fee...I again became furious all over. When did we occur an AFTER HOURS FEE BEFORE EVEN RENTING THE TRUCK???? I personally don't think I would like to deal with customer service like that. I appreciate the young man, Chaz, but expect to be treated similarly by all U haul staff.

Bryan D. en

Grado:

Nothing everyone was great and Joe went above and beyond!

Marvin J. en

Grado:

Everyone friendly and very helpful

Thomas B. en

Grado:

Have a better system to keep track of damage. The Associate asked me if I had damaged the truck in one spot. To my knowledge, nothing happened to it under my watch, but I didnt go over the truck with a fine tooth comb and see what damage was already there either. I wasnt offended that he asked, but it shouldnt be a question at all. Take photos of the truck before it leaves or something because the current system of putting x stickers on it doesnt seem to be the best system. Other than that Marcus was extremely friendly, quick, no hassle, and my business was taken care of to perfection. Couldnt ask for a better experience

Diane J. en

Grado:

Not charging 25 dollars to clean a truck that was not dirty.

Ver más comentarios