I didn't actually make a reservation at this site. I reserved a 15' truck at another location in Republic, MO. Apparently, 15' trucks don't get used in this area, so my rental was switched to a 26' at no extra charge, and the location was changed two days before the rental. I'm not sure why I was allowed to reserve the 15' if it wasn't available. Picking up the truck before the location opened was easy, but there were no pads since the location was changed over the weekend. I don't really care about the $5 I was still charged, and I was able to get the job done without pads, but it would have been nice to have them. The vehicle appeared clean, but the cab smelled like a dead animal was in it. I kept the windows open all day to help with the smell. Returning the truck was easy and quick.Joshua L.
Moving Truck Rental in Republic, MO at RSS Republic LLC
(Distribuidor de U-Haul del vecindario)
Alquileres locales para mudanzas de ida o en la ciudad en Republic, MO 65738
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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The check in and registration wasn't explained to me. No information updated and no questions asked. Was highly disappointedMichelle M.
I am not sure if I would recommend or not because I do not know who was responsible for gas in the uhaul. When we picked it up it had under a quarter tank of gas. We refilled it with a quarter tank and was originally charged extra because we returned the gas low even though we picked it up with even less. So that was a pain, but the extra charge was removed and other than picking it up with no gas being a little frustrating everything else was perfectly Fine.Alexandra W.
There was nobody at facility when we dropped truck off. This is second time we've dropped off a truck there and never saw anyone. Always closed.Christopher S.
Great experience. Thanks for all the help.Gordon C.
The blankets were not at that store so she had to go to a different store to get them. She did that very quickly and was very helpful.DAVID V.
The truck was dirty both inside and out. Dirt in the floorboard, along with dog hair. Dirt in the cargo area. None of the equipment I'd reserved was in the back of the truck. Upon calling U-Haul they did cancel that portion of my order but told me I'd have to drive to another location 20 minutes away to obtain part of it. Check in was a pain, I wasn't given any sort of a gate code and had to call customer service for assistance. I'm on the fence whether I'll use U-Haul again; most definitely not this location, ever.Joshua C.
I ordered a dolly and it wasn't on the truck. Luckily we were able to find someone with a dolly and U-Haul was able to refund my money with no problem.Andrew P.
I never had such a bad experience in the renting to pickup the the return of the truck. when i rented the truck I also rented an appliance dolly and even called to verify it would be in the truck and was told yes but it was not. I had seen bad reviews on this location but thought I would give them and I way wrong and won't make that mistake again. I also had trouble getting the truck as per the help desk person something was not set correct on their end so I spent the better part of an hour on the phone getting problem fixed. I have rents truck several times from U-Haul and had great success but there was always someone there to help you. I would say next time I will check out other companies than U-Haul.Jim D.
Terrible site to pick up. No lighting and the lock box was nearly impossible to open to get the keysDave B.
Internet check-in horrible. Trying to get people to answer phones on Saturday to verify their number is ridiculous. Do this stuff when reservations made. Dealing with it while picking up your truck after hours of travel just to be told you may not get it because someone isn't answering their phone is maddening. Will never do online pickup again.Margaret F.
The inside of rental was dirty and had a bad odor. Rental location was easy to rent from and get truck in and out.Thomas S.
I have low vision and some dash dial lettering was small. Not bad but hard to read. Didn't have readers handy. I don't drive with readers either.Kevin C.
Lot too small. Already had 26 footer and I had to squeeze mine on the tiny lot. Place was unmanned and could use more room.David H.
No body there . Rude and lied to about being on site. No place to leave truck. I was there before closing time I have four witnesses and pictures on cell phone with proof of being on time and situation. U-haul needs to arrange temporary security codes if RSS Republic LLC is a drop off.Keith S.