The gentleman worked very hard (above and beyond) to help resolve with my security deposit issue. *I paid with debit in Alberta but Regina only accepts cc.
Brandi L
Spunky's Convenience Store
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Regina, SK S4V1A3
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Otros servicios de U-Haul
Comentarios de clientes
- 3.5 es la calificación promedio de clientes
Cuéntanos qué piensas.
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Till the time we were doing paper work everything was right but when i pick up rental vehicle and i saw gas gauge the amount of gas wasn’t up to the marks as it was shown in paper work then i came to employee to let him know he didn’t listen to me and was arguing with me after that when i came to drop vehicle i did it online but there wasn’t any key box and i saw employee leaving the store i called him to handover key of vehicle he just ran and get into his car ignoring me. I was very disappointed. Poor service
JOBANPREET SThe tranny in the truck wasn't working properly. They had the wrong trolleys and no furniture pads. Booked for 9am and never got truck till closer to 10am. Was less than 1/2 tank of gas and they said it was 3/4 full. I have pictures. Worst uhaul I have ever used. They need to refund for furniture pads and trolley. $17.00 and gas. Very disappointing.
Marney SThe 20’ vehicle was parked between 3 commercial garbage bins on one side, cars parked in the spaces immediate to the left of the vehicle and a concrete wall 13 ft behind it. No way to move it. It took 2 hrs for us to be able to leave. The U-Haul agent on the phone told us the staff at the location would get the truck out. He admitted he could not drive it. We had to go door to door businesses asking for owners of vehicles to be moved and even then, a professional truck driver (stranger the staff asked to try to get it out) took 20 mins to get the truck out. When we called U-Haul to discuss that we weren’t getting the unit we requested, this one was disgusting dirty, and it was deadlocked in the agent in Regina was unhelpful and downright rude. Ultimately telling us take it or leave it and pretty much go to hell. The truck itself was disgustingly dirty. Has not been cleaned in I’d say months. No lock for the back (although we were given a key). The truck is in disrepair with balding tires. We took video and photos and video of all the damage to the truck and its state it were unable to upload them. When we called U-Haul to state we couldn’t upload them through the app we were sent to voicemail and told to leave a message. We did (Thursday) and as of today (Monday) have not heard from U-Haul rep. The entire experience was horrible. The female Regina representative we were put through to talk to when things happened upon pick up was the absolute worst customer service representative we’ve ever dealt with. We were glad it was us dealing with it and not our children whom we were moving to Calgary. On top of everything U-Haul contacted us prior to leaving numerous times wanting us to haul additional trailers to Calgary for them offering us ($50 compensation which wouldn’t even cover the additional cost of fuel it would take). Then while in Calgary we were contacted asking to bring it back earlier than we had booked so they could rent it to someone else. At this point, we will not be recommending U-Haul to anyone.
Barry SThe U-Haul definitely needs a deep clean. It was sticky and covered in layer of dust and grime and crumbs in every corner. The customer service was poor, The woman helping us stopped what She was doing to help other customers at the convenience store multiple times to pick up which usually takes less than five minutes took almost 20. Would not recommend this location to anyone
aaron b