They sent me off with a trailer stuck with the parking brake engaged. They did not know how to hook up their own trailer. When I called they left me stranded on the side of the road to fix it myself because roadside assistance never picked up the phone. When I called customer service they were negative and rude and declare my request for compensation to be something â€œwhich will never happenâ€. When I recommended she not step out of line so much by telling me what a manager won't do when she is in no position to make such judgments she became oppositional and aggressive in asserting her claim. I then tried to call the self storage uhaul manager and never received a call back. Reading is a terrible place and this is no exception. Only rent here if you are escaping reading.Patrick M.
Reading Self Storage
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Reading, PA 19601
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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Nomar and his coworker went above and beyond to assist me with all of my uhaul needs, including boxes I needed. Thank you guys! I will continue to use this place again.Colleen W.
The truck was a piece of junk. The fan kept cutting out for the AC. The switch had a bad connection. Had to fiddle with it the entire 16 hour to an from. The tie wrap was cut on the blanket case. We did not use them do I should not be charged the $10. The driver side door was previously dented badly causing much air to leak into the cab making it very noisy. I will never rent a U-Haul again.JEFFREY R.
The location is in a sketchy part of town so beware if you make a return after dark.James M.
In and out quick.Joseph L.