When we got there to drop the truck off we had to wait an unexceptionable amount of time for someone to get to the counter. But we were told that on that day they were understaffed. And when the lady finally got to the counter. I told her why we were there and she walked behind a partition without saying a word and left us just standing there. We didn’t know if we were just being ignored or what was going on. My wife got upset and walk away and that’s when the lady came back around the partition and started explaining to me what was going on. And then she went to check the mileages and we were just left standing there for another period of time. But with them being under staffed we understand. Even with the waiting it was a much better experience dropping the truck off then it was picking the truck up
Michael Johnson
Piggly Wiggly
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Randolph, WI 53956
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Customer Reviews
- 4.0 Average Customer Rating
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Uhaul truck battery was dead, and the truck was out of gas despite the reported report of 3/8 of a tank of gas. Then had to fill with gas, but truck would not start again after getting gas. Had to jump start truck with my own.
Joseph Vande HeiWanted same drop off location had to take to Princeton
Brittany HibnerSmall, just a parking lot
Crystal HazardGreat customer service.
Jeanette McGuire