It was quite challenging to meet U-Haul's requirements of picking up the truck in Sacramento and dropping it off in the Bay Area. We initially reserved the truck for pickup and drop-off in Reno to align with our international flight schedules. It was disappointing and difficult to plan with such short notice, and there was no clear guarantee of the pickup location. It would be helpful to improve communication regarding how to secure the rental we need. If reserving far in advance is necessary, we would appreciate knowing this upfront. Thank you for considering this feedback.
Eleandro J
Simply Appliances
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Rancho Cordova, CA 95742
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Very friendly and professional. Process went very smooth. Location was very nice and safe. Truck was in perfect condition.
Rachael Fthe receptionist was confused and didn’t have answers to my questions, she kept saying “I dont know” or didn’t talk to us through the rules and instructions of signing with U-Haul. The customer service was not present, and the truck itself wasn’t clean, much rather go to a U-Haul store even if it’s farther.
Natalia V