Drop off was just as frustrating. The app kept kicking me out when I tried submitting required photos. I took the photos 4 times then it booted me out of the app and my truck was listed under past rentals and it never explained the rest of the steps to me. I had to go search for a u-haul return key box and call customer service to make sure it closed out correctly.
abigail eiler
JM Auto Sales
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Pottsville, PA 17901
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Nobody was at the office. They saw you from the camera’s but from another locations. Then because you did not see anyone, so my son and I dropped it off and put the key in the box they did not know I returned it and I was charged for another day. I did get my money back when I called them and told them I did return but that’s not the point. I shouldn’t had to go through that, plus the toll dolly sucks. The straps did not want to stay on the tires and it ended up damaging my vehicle. I have a dent and some scratched now. I would not recommend a toll dolly. Don’t know if there is anything I can do about my vehicle being damaged.
Lisa GriffinA great representative you and I will use him in the future as well
richard edlemanAlways a great service...
JOSEPH MULKERINAwesome Service, attendant was knowledgeable and courteous. I would definitely use this service again and recommend to others.
Lincoln Clarke