The rental location was great. But you have to rent the equipment at Uhaul online...That was a whole other story. 1) U Haul Customer Service - TERRIBLE - (F) RATING 2) U Haul Employees - Knowledge of what they were doing. - (F) RATING - BOTTOM OF THE BARREL, COULD NOT HAVE BEEN WORSE. 3) U Haul Employees - After rental Customer Service / Knowledge of what they were doing. ONCE AGAIN... (F) RATING U HAUL EMPLOYEES NEED TOO BE TRAINED A WHOLE, WHOLE, WHOLE, WHOLE LOT BETTER ON HOW TO PERFORM THEIR JOB REQUIREMENTS. I HAVE NEVER BEEN MORE DISSATISFIED WITH A COMPANY IN MY LIFE. I WILL ABSOLUTELY POSITIVELY TELL EVERYONE THAT I KNOW OR COME IN CONTACT WITH TO RUN AS FAR AWAY FROM U HAUL AS FAST AS THEY CAN. I WILL NEVER EVER RECOMMEND U HAUL TO ANYONE. I WILL FIND ANOTHER COMPANY IF I EVER HAVE THE NEED TO RENT EQUIPMENT AGAIN.. IF I COULD RATE U HAUL A NEGATIVE FIVE STARS...I WOULD!!! AGAIN THE PICK UP LOCATION WAS A USED CAR DEALERSHIP... VERY COURTEOUS, VERY FRIENDLY... NO ISSUES AT ALL WITH THEM ...BUT U HAUL...ENOUGH SAID. TRAIN YOUR EMPLOYEES!!!!!!!!!!!!!!!!!!David V.
Calls Auto Sales
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Portsmouth, OH 45663
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
- 3.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Calls had the truck I wanted but none of the extras I had paid for: furniture pads and dolly. It is a used car lot. It would have been good to know from U Haul that a neighborhood pick up does not have any extras, just a truckâ€” compared to a company store-location. So if you just want a truck, Calls was fine.Sara T.