Sorry, I don't usually do negative reviews. Let me state upfront I think the U-Haul website is not user-friendly in the least, and I usually just go to a location and do all the check-in work there because of that.This place didn't make that an option, and in addition to the time spent filling forms online, had to endure a equal amount of time to complete check-in at this location. The attendant was pleasant enough, but the place reaked of cigarette smoke. I ordered blankets, but getting to my destination, there were none in the truck, and I had to buy a couple to insure the stuff I was hauling did not get scratched (I see the charge was removed- good). I didn't get a print-out and didn't think too much about it until I wanted to gas up. My fault for not checking the gauge, but still...Returned with a full tank, and the attendant did say it was almost full at check-out.
JOHN B
Good Garbage
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Portland, OR 97206
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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There was a charge that I incurred that I did not receive (a dolly.) After receiving my bill I contacted UHAUL and the issue was taken care of. The customer service person was kind and efficient.
Lisa MWill not recommend U-Haul period ever to anyone. Will happily join a class action lawsuit when that inevitably happens.
Jenna BNobody was there when I showed up at the time I reserved my moving truck. So I was late. When I dropped off, the person who rents the uhauls was not available either. So they couldn’t give me a receipt or tell me how much I owed. When I did get my receipt, after I left, they wound up adding a $15 insurance coverage that I didn’t want and specifically said I did t want when I reserved the truck. It’s not worth my time to dispute the charges and try and get my money back. But I will never go back to this location again, even though it is in my neighborhood and I rent uhauls frequently.
Daniel MAlways friendly and very helpful
Marlena L