Location was not open when I arrived. I had to spend an hour on the phone in order to actually pick up my rental.
Daniel O
Vosburgh Home Decor
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Port Hope, ON L1A3Z3
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Lovely staff. Made it very easy to pick up and drop off truck. Thank you. Georgina Quigley Royal LePage Connect Realty Brokerage
Georgina QMy experience with Vosburgh Home Decor was outstanding. I phoned in to reserve a cargo van one day in advance. Brady booked the van for me and wished me a good day. Upon arrival at Vosburgh Home Decor the following morning, Isabelle confirmed the rental, printed the paperwork and gave me the key. She was kind and wished me luck for the day ahead. My experience with U Haul was quite the opposite. I received a call from U Haul during my rental period asking me when I was going to be returning the van that day, which I found odd as I had the rental van booked for 24 hours. Once I was parked at the drop off location, where I picked up the van that morning, I thankfully took a photo of the dashboard km's, gas gauge and time returned. I received an emailed receipt from U Haul charging my credit card a $204.63 overcharge, accusing me of dropping the truck off at the wrong location, charging me for additional km's that I didn't drive and charges for not refilling the gas tank... all wrongly accused. I sent an email to U Haul with my shock and disgust with the accusations, attaching the photo of the dashboard. I requested a refund to be sent that day. I copied the email to Vosburgh Home Decor. Mike, the owner, forwarded the email to his U Haul representative asking that this issue be taken care of immediately. A refund was issued by U Haul head office, with the help of Vosburgh Home Decor. U Haul should take lessons from Vosburgh Home Decor on appropriate Customer Service skills.
MARSHA Wwell done
THOMASK SMake sure inside windows are clean.
PAM Y