get better locks... letters on lock move move to easy and changes combination
Andrew S
Sky Marathon
24/7 Rentals
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U-Haul Truck Share 24/7© Location
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Port Charlotte, FL 33948
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Otros servicios de U-Haul
Comentarios de clientes
- 2.5 es la calificación promedio de clientes
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I dont think you can improve but the internet there is very bad or either the software is very slow one of the 2. I had already checked in online and given all info requested and then when I got to the location had to do the same thing again and that took up 30 minutes of our rental time due to online checkin
polly WMake sure vehicles are checked and cleaned thoroughly! The van had a strong terrible odor like URINE. That is unacceptable. Second, The help phone number for uhaul, 1800gouhaul etc. needs more trained representatives. They did not help. I had to call multiple times for the reservation, which I made over the phone using my confirmed correct phone and email address and to get assistance using the self pickup for the van. Finally connected to someone competent and it was very simple to add the reservation under my account. Then the website stolp freezes when entering information or adding photos. Long inconvenient process. I probably won't use the truck share service again. Thankfully one very competent employee(s/o to Sunny in WA state!) was knowledgeable and able to get me through the entire process.
Kasandra Pthe "easy check in" was a nightmare and took almost an hour with the help from support. The support person was very patient and helpful. The van had a shattered side mirror which made driving the vehicle very difficult.
Ellen Cthis process is poorly communicated and i do not believe it is thought through. at no point did it tell me to download the app and then when i did - it said it did not see my reservation i picked this location because i could get the truck earlier - after all the frustrations of not knowing how to get it to work and the wasted time, i could have went to a staffed location and been done much sooner the app does not work the website does not communicate the process the only way to get my rental done was to call someone who had to do it all manually also, expecting me to know exactly how long i iwill need the truck is imposible -
Daniel F