original pickup date was 1/1/2023 @10:00 am store not open no one there. call uhaul help line. They tried to contact store. Were unable to reach them. They rescheduled the rental for 1/2/2023 @ 9:00. Store didnt open till about 9:00 so I had to wait. When I returned the rental and received the receipt it showed a safe trip charge of $14.00 which I did not sign up for. I took a 20 minute phone call for a "Manager" to approve the refund which I would have to wait 3 to 5 business days to get. This is the 2nd time in 2 years Uhaul tried to nick me for services I didn't sign up for. I will never use Uhaul again. You guys are the Wells Fargo of the truck rental industry. Please forward this to the CEO and ask that I am requesting a call from them. Mark Danowski 248 342 9160
Mark D.
JJ&M Foods Inc
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Pontiac, MI 48342
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Attendants were very helpful
Lacrecia D.I was sent to 3 different locations, made several phone calls, and had to throw a fit multiple times in order tog eat help with a reservation I made weeks in advance. I had a terrible time getting my reservation fixed, and certainly didn't have it done on time.
Shelby Y.Not organized not helpful rude will never go back
angela H.I booked with utility dolly, but when I came no one called me to tell me it was not available.
Saher A.