I ordered a dolly and never received it. The man at the location was pretty unorganized--took a long time to get setup and neither pickup/dropoff instructions were clear.Samantha N.
Plainfield RV Storage
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Plainfield, IL 60585
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 3.5 Average Customer Rating
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The last customer left the passenger door unlocked, & there was a coffee left in the van. But other than that it was extremely easy & I loved the experience overall.Carly C.
Owner is kind and all, but lazy. Trailer was ready for me upon arrival, but was positioned poorly and I had to make a 2-point turn to back the trailer out of a long driveway. Was not necessary as trailer had plenty of room to be positioned proper for the paying customerâ€”lazy. Did not offer to assist hookup of trailer to truckâ€”lazy. Did not provide me the moving blankets I ordered. Closed up shop 3 minutes after I walked out of the door to look at trailer, thus I couldn't acquire any further assistance if I needed it. Simply wouldn't ever rent from this specific place again, nor would I recommend it. Plenty of other uhaul places, and it's bad for the U-Haul brand to carry your services through this location. I've never had a â€˜poor' experience until this rental and I've used U-Haul to move across states 4+ times in the last handful of years. Thanks for your time, I write this review as an appreciative U-Haul customer and I'd like it to stay that way.Carl M.
I wish I would've known it was closed when I hurried to drop off by the 2:30pm deadline. Otheise I would've made sure to get gas put in as I was running behind with my move.Gina M.