This location was excellent person was friendly and professionalGaret M.
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Pitt Meadows, BC V3Y2G1
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- 4.0 Average Customer Rating
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The location does not have any signage to indicate that it is a U-Haul drop off location and there was no visible drop box for the keys. Despite this the personnel on-site was helpful. Would not recommend other customers use this location as they reportedly stopped being a U-Haul location recently.Dean C.
have a real location. no one was at this location at drop off. we called the number on the contract and no answer & no messages. Called the pickup number and we were told to do a contactless drop-off. Not impressed. I still never received a receipt that we dropped it off and it has been a full day.Richard N.
Your traffic department sucks! I have a whole littany of issues that need to be addressed from this rental and all I seem to get is the run-around from any agents I get on the phone. The vehicle had a partially bald front tire due to an alignment issue, and the other tires were barely above the wear bars in the tread, so barely legal, and unsafe! Thank fate that there was no rain in my 8.5 hour drive. While Darcy at Elmer's was great and helped as much as he could, anyone else I spoke with to try to resolve issues was surly at best, and nobody wanted to step-up to try to help. Thoroughly DISGUSTED with getting the run-around after being shafted with a pickup location that was a 3 hour, 140 km round trip, 4 hours AFTER my booked time and location. I will be emailing Jacklyn Wodika if these issues remain unsatisfactorily resolved, and rest-assured, I will NEVER give another PENNY to U-Haul for ANY reason, ever again. If you like being treated like all that matters is your bank account, and given the run around for hours when you have a problem, then U-Haul is definitely the company to use.Alan P.
Shitty location. Hard to find. Guy wasn't even there when I dropped off the trailer. Then charged me an extra full day trailer rental without informing me cause I was late to return the trailer that I told him had issues. Not impressed.Glen C.