Don't like the fact that after I returned the vehicle that no one came out to inspect it. I was told that is done later. Well my concern was what if the vehicle gets damaged after I parked it. It's parked at a variety store where cars come and go and anything could happen I.e. someone hits it, opens their car door and dents it etc. I ended up taking a 360 video of the vehicle after I dropped it off just in case.
ANTONIO A.
Moving Truck Rental in Pickering, ON at Lucky Twyn Variety
(Distribuidor de U-Haul del vecindario)
159 Twyn Rivers Dr
Pickering,
ON
L1V1E3
Contáctanos
159 Twyn Rivers DrPickering, ON L1V1E3
Services at this Location:
Location Hours
- Lun. - dom.: 9 a. m. - 12 p. m.
Horario especial
- 5/22/2021 - 5/23/2021: cerrado
- Devolución del cliente 24 horas
Alquileres locales para mudanzas de ida o en la ciudad en Pickering, ON L1V1E3
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Additional Services at this Location
-
Camiones para mudanza
¡Tenemos la mayor selección de camiones nuevos!
-
Remolques y remolcado
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
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Suministros de mudanza
¡Venedemos cientos de productos para que las mudanzas sean más simples!
Comentarios de clientes
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
- Rating:
- 4.0
Your app always has issues. I thought it was my phone in the past but for this most recent rental I used my knew cell. Still had problems completing the pick up with your app.
TYRONEA R.- Rating:
- 5.0
Interior was dirty and sticky from spilled coffee running from the cup holder.
Peter W.- Rating:
- 1.0
Scammers. Do NOT rent from this people. The truck was dirty inside when it was rented. I took a video before and after. It was returned exactly same condition. Upon returning the vehicle, they wouldn't come outside to check the vehicle to close the return. The store had any customers at all. They said I'll get your final bill in email. I left trusting the people running the store will be honest. They charged cleaning fee $25. Now, I'm spending my own precious time on calls trying to fight for this scam. This is their trick... !!! Rent from UHAUL retail locations.
Manivannan K.- Rating:
- 5.0
Good friendly service!
Art P.- Rating:
- 5.0
A great local provider...just steps from my house. Couldn't be better!
Colin M.- Rating:
- 1.0
Had the truck booked for 8am Got notification the keys not left in pick location, store didn't open until 9:30. U-Haul telephone person very off hand with me. Truck cab full used gloves and garbage, smelled of smoke.Very dirty.
Sheri W.- Rating:
- 5.0
It was perfect!!
David D.- Rating:
- 5.0
Great experience. Check and check out was very quick and easy. The Cargo Van was is great shape. The backup mirror was a huge help,
Robert C.- Rating:
- 5.0
Staff was very polite , accommodating and helpful. Truck was very clean and in great condition.
angela K.- Rating:
- 1.0
stop using email abourne2@googlemail.com it doesn't belong to Alexandra it is a Uk user and I have nothing to do with you
Alexander Kabu N O.- Rating:
- 5.0
Better communication on the pickup process.
Parry C.- Rating:
- 3.0
My issue is not with the rental pickup location but with the mobile check in process. It took over an hour to complete as your system would not process the images taken for drivers license through the app, which I was told by a customer service rep was the only way to check-in. Finally I switched to web browser on my phone and it worked but it was still extremely slow. I was outdoors and had a full wifi signal so the issue was not on my end. As you can imagine, losing an entire hour before even starting my move was extremely frustrating and set our day back. The live chats were also extremely slow to respond and not helpful, my husband ended dup having to call in on his phone to your line. Then at the end the code to unlock the keypad on the truck didnt work. Your browser gave me a number to call when that happens which was not in service. I will never use this method to pick up and potentially never use uhail again. Extremely dissatisfied.
Adam H.- Rating:
- 3.0
Specify that the code to unlock the truck is for the truck itself not the key drop off
Brad G.- Rating:
- 5.0
When pre checked in, have paperwork ready so just need to sign contract and go
Adrian L.- Rating:
- 3.0
I loved the location and the staff working there were very very helpful, HOWEVER, the online mobile check in / pick up was absolutely appalling. There were no alerts on my app that told me there was an issue verifying - even though I had verified the information weeks prior. THEN, I had to go on the phone and wait for 18 +. minutes only for me to find out that it was all approved, yet again, the app didn't alert me. I could've been on the phone for 30+ minutes without knowing. This cut into my reservation time by 45 or more minutes. I should be credited bacK, at the VERY least, $50
Jonathan W.- Rating:
- 5.0
They were very accommodating.
Glen S.- Rating:
- 5.0
A very positive experience. Easy to rent, easy pick-up & return. A great experience - will do it again. Thanks.
Colin M.- Rating:
- 3.0
The check in process was long and annoying. The process involved a series of apps that weren't working and were time consuming
james W.- Rating:
- 1.0
I did express check in. Got an email to confirm express check in is completed, simply go pick up keys by showing ID. I got there and took me 40 minutes before I was able to walk out with keys Total disappointment Wasted so much time Truck was covered in snow with no snow brush Complete mess I should really get at least 50% discount for so much hassle
Rizwan K.- Rating:
- 3.0
UHaul we requested did not start. Had to use smaller van.
Blair D.- Rating:
- 4.0
Smaller location but it was very handy for me since I was going out in Pickering after dropping off the truck. Love that you can pick and drop off at different location. Minimizes time and mileage,
DAVID W.- Rating:
- 2.0
Why did it turn out to be so expensive?? Quite different from the advertisement!! I was ripped off.
Zaheed L.- Rating:
- 4.0
The ladies that we dealt with provided excellent customer service.
joseph B.- Rating:
- 5.0
Nothing to change
Don S.