Find a way to make the lock box instructions more clear. The code pad has a button that you would think opens the door, however a small knob with a circular key hole has to be turned before the door would open. Caused confusion and time wasted for me. Online process was fairly good overall, but not easier than a person-to-person pickup. I did appreciate the extra 10 minutes for return due to traffic on the way back to drop off.Mark W.
Moving Truck Rental in Phoenix, AZ at Store More Self Storage Phoenix
(Distribuidor de U-Haul del vecindario)
Alquileres locales para mudanzas de ida o en la ciudad en Phoenix, AZ 85037
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Comentarios de clientes
- 4.0 Average Customer Rating
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Truck was filthy. Staff was not very friendly or helpful in knowledge of truck. Equipment was not available Took for ever to get uhaul after I booked it on line. Mileage was 2 miles off on truck then paperwork. And I added gas truck was full but was still charged for 2 gallonsGerrie H.
Agent at location was excellent at time of pick up and drop off. Customer service was excellent. Truck performance could be improved since it was apparent that the vehicle is wearing out after 130,000 plus miles. Transmission shift point were terrible and the vehicle had difficulty upshifting from 1st to 2nd and from 2nd to third under moderate acceleration. Truck was excellent otherwise (clean, well maintained and good quality of transport area.Christopher H.
Lady in the phone confirming my order was suuuper rude. Location also doesn't have barely anything at all for moving equipment so that was a waste of my money.Kyle P.
Everything went smoothly with pickup and return! Friendly and courteous. Will definitely rent from here again!PAUL G.
Lower the rate per mile.Brian B.
Way to expensive for 4 hours! Truck was very musty smelled awful.SANDY H.
Replace the person on when I got the truck, he's not nice, and treated me like I was stupid, and the phone lines were always busy, I called from outside there office and never picked up when there was no one in side only him in his cell phone, truck was filthy window super nasty smell inside the worst, that's Te reason I returned a day early,and finished moving in my car, I'm super disappointed, waist of timeCuauhtemoc G.
The movers were outstanding.Peter W.
I was hit by A park car was there next to the Rv ..Joyce F.
I have rented quite a few UHaul trucks over the past several years and this was one of the best experiences I have had. Super fast checkout and even faster return process. Appreciated the safe practices in place during this pandemic as well.Ronald H.
The whole process was painless it took all of five minutes. I would gladly Use the service againCRAIG B.
Further investigation of trucks, before usage. Images that show before usage by previous user, and after their usage; or payment.SANYA J.
You guys were great, keep up the good work!Estevan D.
The man who helped me (Hopkins?) was so nice and awesome.. gave me a bigger truck so I wouldn't feel rushed :) thank you! Very kind and fast!Lindsay W.
Difficulty with sign-in process sending me a verification code. It took almost a half-hour on the phone getting through to the right person to complete the process.Carmen P.
great service you guysDimitri G.
The truck was fine, just a little dusty in and outside.Marie R.
The app is not helpful. The reserving of a vehicle is a waste of time because none of the information translates when u try to pick it up.Edgard V.
They do a great jobJamie O.
Nothing as you provided great customer serviceCHERYL M.
excelente servicio , empleado muy amable y eficiente GraciasMaria G.
The staff person (Jesse) was professional and very helpful which made the experience positive for us.Marcel B.