I wish I Never rented from this place. I rented a truck and was unable to get the keys from a lock box, no code was ever given to get the keys but I was charged for a rental truck I never used and when I called the number provided it says the caller is not taking calls at this time to try again later with no options to leave a voicemail. PLEASE REFUND ME MY MONEYMelissa A.
Moving Truck Rental in Phoenix, AZ at IPack Ship & Mail
(Distribuidor de U-Haul del vecindario)
Alquileres locales para mudanzas de ida o en la ciudad en Phoenix, AZ 85029
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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I was charged $60 the night I picked up the u-haul. while using it, i stalled in the middle of the road.. It did not want to go. I was on hold for road side assistance forever and finally tried to start the vehicle. I was able to get it back to the location after stalling multiple times in traffic. Then i received a "receipt" that i still owed 155$. I only used it in town. There was NO record of the 60 they took from me the night i picked it up. HORRIBLE experience.Angela K.
The remote rental is a great idea. The iPhone APP was problematic. It kept timing out. It also rejected the picture of the mileage eight times. I actually had to use a different phone to complete the transaction.Al F.
The combination lock is a little tricky to unlock. The line and the letters do not line up exactly. Only a minor problem. Overall great experience. Thanks MichaelMichael J.
Katie Scott provided excellent customer service.She will be the reason I return to this store for future needs.Trina J.
A person who work there as very helpful find a free month storage and I'm very appreciate with her helping I will keep my mind with this office in futureCrystal J.