I reserved a dolly with my on-line order but when I arrived at the store, there were none available. The charge was removed but I really needed the dolly that day. I was told there was a Qtr. tank of gas, but there was slightly less. I returned the vehicle with over a Qtr tank of gas.
Lisa S
Ace Hardware
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Phoenix, AZ 85037
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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The employee was more worried about taking care of the truck first and relocating it rather than taking care of the customer
THIERRY HI scheduled a 26' UHaul a month in advance and was told someone would contact me the day prior to picking it up. They did call. When I arrived to pick it up I was asked if I had a reservation. He looked me up and confirmed who I was and said I would receive a email of where to drop the truck off. Handed me the keys, told me where it was parked and off I went. The drop off was very convenient as well. Most communications are done via email or text. Easy-to-use.
debra r$162 for 2 hours. The ad said $29 for the 15’ U-Haul and I added insurance. Bill online said $62 which was already a let down, but when I go to pay at the store it turned into $162!!!! Freaking ridiculous just to take a couch and trash to the dump.
Jose TEverything was as expected and went great. Will gladly use again.
Michelle L