Friendly and fast.DAVID S.
Moving Truck Rental in Philadelphia, TN at Phila Market
(Distribuidor de U-Haul del vecindario)
Alquileres locales para mudanzas de ida o en la ciudad en Philadelphia, TN 37846
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Servicios adicionales en esta ubicación
Comentarios de clientes
- 3.0 es la calificación promedio de clientes
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Poor customer serviceRobert W.
Overall it was OK. I had to hook up and remove my own equipment. Its probably not a problem for most people but I have two herniated discs in my back.JASON S.
Uhaul requirements for check in are a trochus. Not everyone in the USA live with internet service and the check in process at the location was slow and cumbersome. However it was not the locations fault. Crystal did all that she could to accommodate. The location is not the problem. It is the management process that is terrible. Don't rate the location rate the overall process. the location was ok but certainly not the check in process.David P.
I had a horrible experience from start to finish will never use this location again excuse after excuse and extremely unprofessional. It took 40 min to just get the uhaul on the day of pickup then the 2 employees was bickering back and forth upset at each other making comments. After that the truck I got the back gate was literally about useless you almost would break your arm trying to get the gate open even the store manager couldn't get it and I had to do it. So upon returning the truck I was almost charged extra 16 for gas then she says well 8 then after showing pictures of before and after she finally calls hector and says its taken care of but you need to get that 1 styrofoam cup out of there too or you will be charged a cleaning fee. I have rented from uhaul several times and have never ever experienced anything like this I have returned uhauls and left maybe a candy wrapper or something and the gas hand not be as close as this one was and never had to deal with this kind of treatment especially after inconveniencing me all day. It's a week later and I finally got an answer on how to get my money corrected because on top of all that I was overcharged 39.95 for a 15ft truck which online was 29.95. Overall this was just a horrible experience and I will definitely never use this location againJeff B.
Have people at the location besides one person trained so it doesn't turn into another mix up like it was for me.Angela C.
Fuck y'all. I hope karma fucks you straight in the ass raw dog style. I hope your wife leaves you or better yet I hope ahe geta caught fucking your neighbor. I hope you walk through your house at night an stub your pinky toe right after you step on the sharpest smallest Lego. An just let me say genuinely with all my heart, Fuck you.BRANDON B.
Location staff did an excellent job in trying to work with the VERY DIFFICULT U-HAUL system. The mobile app needs work too, as I was trying to complete the Check in process on line and experienced significant issues. Definitely not at my end, but U-Haul tech system.JOHN F.
It is a small truck stop off the highway no problem with that the lady I encountered was rude useing profanity and very unpleasant. She told me to take the lock off when she had the keys in her hand. She would not acscott L.
Rip off mother fuckers I will never use u haul again and will share this with everyoneMark F.
Update your system and make it user friendly . I returned the truck in 2 and a half hours and you could so 24 hours as the lease for it. It took the employee a while just to find my account. I'm still not convinced the money is going g back to my account as it is suppose too.danny B.
The Phil Market was great. They did a great job of taking care of me, even though this was not the original drop off site. The original drop off site was the Stop N Shop at 16471 HWY 72 N, Loudon, TN. The Stop N Shop refused to accept my drop off and provide NO help. The STOP N SHOP was a horrible experience. I would suggest removing their franchise license. Though my address is within 5 min. of the Stop N Shop, I will never go there for anything in the future. Based on their refusal of accepting my scheduled drop location, I have thought about NEVER using Uhaul again. In addition, I was charge a mileage fee for being over mileage when I had to drive extra to get to the other location.Lane P.
They didn't know what they were doing and the lights on the trailer didn't work right and they wanted us to change trailers but me and my son could barely lift it onto the ball and there was no way we were doing it again!!!!!! The trailers should have jacks on them as heavy as they are and someone working for you should help with the trailers and go over them with you before you leave.patricia H.
Need training for the operators. The software check in is difficult for everyone. Nice people, difficult location.Robert K.
Improve or get rid of mobile check-in. You're asking people for their passport or lease agreement AFTER they are already at the pickup site... Who carries that stuff around?Paul S.
Everything went smoothly. Guy in store was very nice.Judyanne W.
Have the location be prepared for mobile check-in during closed business hours. This location did not have the truck ready for me. My requested pick-up time of 7:30 wasn't met because of this issue. I wasn't able to get even start my mobile pick up on the app until after 8, didnt pull out of the parking lot until 8:30. Other than that miscommunication error, I was very pleased with the cleanliness and smooth drive of the uhaul I rented.Julie B.
They truck was Absolutely Filthy. No one had checked if before we picked it up. Our furniture and mattress's got so dirty. I was fuming. It also had a wood pallet and other miscellaneous trash in it. We had to have a 26 foot truck that day for moving. It took us about a half an hour to try to clean the mud and dirt out. Certainly could not get it all.Daniel E.
The truck had quite a bit of dry mud when we first opened it and they charged me for the biggest truck you could get, and the truck I got was a medium size. I had to pay more then I think I needed to pay and when I called to talk to the one in charge one if there workers answered and got really hateful with me and just hung up the phone. I will never do business at this locationMark N.
Rural area off of I-75; close to the exit and easy to gas and go. Friendly staff, easy to get a U-haul vehicle in and out. Overall a very good experience.CHRIS C.
They didn't even have anyone there who knew how to operate the computer they helped countless other people while I was standing there 20 minutes before any of them arrived and was trying to get the uhaul. Oh the owners of the store also run a drug infested shit whole about 3 miles up the road. Great place to never fo to again I'm pretty sure I'll be going through penski or whoever's else I can find after this experience. Oh I've also rent from you all multiple time oh well.Lewis K.
Well, first off I reserved a truck close to my residence so that I wouldn't accrue higher miles. But uhaul changed my pick up location to a farther one. Second, the pick up location had computer problems which caused my movers to wait an additional hour, which I had to pay for. Then I get my receipt from uhaul and I got charged for additional miles due to the drop off location being farther away. Needless to say I'm. It very happy. The last moving experience I had with uhaul didn't go well either. Very disappointed. Carl MaskewCarl M.
The location's internet connection was so slow that it literally took 35 minutes to check-out online, even though I had provided all my information when I made my reservation. Each page really took about 10 minutes to load.CHRIS J.
Great staff! OnlyJudy B.