Better Customer Service at pick up time.
Andres N
Power Equipment and Supply
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Perris, CA 92570
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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I rented a u haul from the store on sunnymead Blvd in Moreno valley CA and payed they took the money off my card and I said I'll be back in 15 minutes or before they close at 7 pm and I was 4 or 5 minutes away from the store and the lady who was the front desk calls me Left a message saying they close at 7 pm I said I'm 5 minutes away it's only 6:40 told me they were going to cancel my trailer I told here you guys already took my money off my card your not even closed yet why are you not giving me the trailer I already rented she said it's too late and hung up on me well that's pretty messed up and poor customer service and bad business I've been there a lot of times and she must of got mad or something and not give me the trailer I rented now put me in a bad place I lost a job if she didn't want to rent me a trailer she could of just Said no not play games with my time and money and work she should get fired for that nonsense what's the reason she did that is she racist I'm not happy about that and I'm. Filling a complaint with the BBB better business bureau
jarod rGreat customer service . Explained the process thoroughly and provided all necessary paperwork without needing to ask for it
Jose AWhat a dumpster fire of a rental place! I wasted my time and money dealing with clueless staff, ancient equipment, and a customer service team that couldn't care less about helping. They tried to scam me with bogus charges attempting to sell me an upgraded hitch that I did not need. Avoid this place like the plague unless you enjoy frustration and incompetence.
William BKeep doing what you doing
Francine G