I had to travel 80 miles to pick the trailer up. There were 7 locations closer.Scott R.
Moving Truck Rental in Pendleton, OR at Round Up City Plumbing LLC
(Distribuidor de U-Haul del vecindario)
Alquileres locales para mudanzas de ida o en la ciudad en Pendleton, OR 97801
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Comentarios de clientes
- 4.0 Average Customer Rating
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Customer service was excellent. Called a few times with questions and talked with Brandon. He was very knowledgeable. Thank you Brandon for being honest and helpful. My only complaint with Uhaul itself is it needs cruise control on its vehicles. A cross country move would have been much more comfortable with that feature. We used a 15 ft model.Jill D.
The young man at the front desk was very helpful!!Marlene H.
This is my favorite U-Haul place in my area now. Super friendly and helpful, patient and Brandon explained the process thoroughly. The family whom helped me move had definitely said they would be utilizing them in future too. Made the move super easy.Stephanie W.
Brandon was so helpful with my return got me backed in and disconnected right away, made it very easy.MELANIE H.
MAKE IT EASIER to make a return. I never got a text or email had no wayto prove i returned it early.Donald L.
Great place!Rodney B.
Superb Service!!! Great peopleCliff P.
We had a problem with paperwork but we got it resolvedmary L.
Dan and his assistant were wonderful in getting the trailer hooked up and provided excellent customer service. If we ever need a uhaul again, we will definitely use this location!Lisette U.
I rented a unit to pick up at the airport location using my phone. I was in the line with someone for about 35 minutes and the system did not function correctly and was very difficult to sign in and get access to the truck. Then, the lock did not open, again more phone calls just to be told that I needed to move 50 miles to get another unit. I landed at the airport and did not have a way to travel 50 miles the guy in the phone said I will try to get someone and call you back. NEVER did. After trying several times the lock opened. I guess it was missing lubrication. Finally when we get into the truck, the first thing I noticed is that the tank of gasoline was not full, it showed a little more than half the tank, also the truck was very dirty and has what it appears to be vomit in the floor ( we sent picture). This is critical, with the COVID-19 concerns it is. unbelievable that the company is not taking care of making sure the trucks are clean. OVERALL a nightmare experienceGabino G.
It's great the way it isDavid C.
We had 3 flat tires. 1st flat out in the middle of nowhere Yukon Canada Alcan(4 degrees outside) Without any cellphone service to call your help number. We had to stop cars give them the information and ask them to call your emergency line. Waited 3 hours. Both tires replaced 3rd flat in the middle of nowhere 60 miles from Teslin No cell phone service, in the dark, blizzard conditions-2 degrees With a small (lighter powered) air compressor we filled the tire 4 times To make it to Teslin. Got cell Service,called your emergency line. Blizzard conditions 15 below. Repair guys would come from Whitehorse 3-4 hours away. Your customer service guy said get a hotel and we will reimburse you (not yet) Our experience was about as bad as it could beJeff H.
The experience was fine. Except for the fact we had to pay for two days, when we actually used the truck for less than one day. There are cameras that show when a truck is returned. I've never had to pay for a full weekend, just because the specific location is closed. Thank YouCliff P.
The price that I reserved this equipment for was not the same when I went to pick it up it was $75 - $80 more I was not happy with that at all.Patti G.
Service was very professional and efficient- even on short notice, without advance reservations! Special kudos to the mgr who went out of his way to give me a great deal! Highly recommend this dealership!Caleb T.
The location and service were great. The only problem I found was the pricing. Just about 1 dollar per mile is ridiculous. I see why that wasn't mentioned when I was reserving the truck online. That and the poor fuel mileage turned my 85 mile drive into a $320 loss.Tony F.
Friendly staff and very helpful.Steve M.
Great location and very friendly people!Clarence V.
Getting the rental application completed ( after doing on line paperwork) at the store took over 1 hour. Much of the time the computer was not syncing with the employees phone for download of my drivers license. It took about 3 phone calls to get the rental completed. I felt bad for the employee as he did everything he could and it was not working. He kept a good attitude and persevered to be sure I got the truck. Thanks to him!Michele D.
I was so disappointed in the extreme, EXTREME amount of dog hair all over the cab. It was so gross and was floating all over. It was a phone rental and the only one available, so I had no choice but to get it and to try to use wet paper towels at the gas station to clean enough so it wouldn't get all over me and me breathing it in. YUCK!Tricia H.
Trailer I rented had electrical issues, kept blowing the fuse in my Pick Up. The guy there was trying his hardest, but his supervisor kept telling him it was my problem not theirs! I was supposed to pick it up at 9:00, waited until 10:00 to go get it, then had the run around with electrical, and finally ended up getting hooked up and leaving at 4:15! This is not the individual (Brandon) fault. The trailer obviously had an issue before.Kelly D.
All went well from pickup to return.Tammy R.
Everything was great, great truck, great team working there. I would use them again if we ever move. Have already told people about the great service you receive there. Thank you u-haul staff, you guys are awesome!!!!!!!!!!!!!!!!!!!!!! Harriet IrvinHarriet I.