The trailer the gentleman said would fit my truck did not and he said he wouldn't charge me since he didn't have a different one for me to use. He also charged me for insurance which I had denied. Tried calling him back to figure out why he charged me and it goes directly to call fail. Who do I need to help resolve this issue?jason V.
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Pasadena, TX 77504
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 1.5 Average Customer Rating
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I dropped off U-haul at above address at 4:35PM on the SAME DAY of pick up. Employee NEVER checked it into computer/ data system to advise U-haul that vehicle was received back.Melissa D.
The location was almost like a junk yard, not clean, or safe feeling. The guy was nice but I wouldn't recommend. Also I think he charged me for a dolly and furniture pads that were not in the uhual. I only reserved it for 6 hours, I used it for 5 hours and I'm fairly sure he charged me for the day. Im not sure if that matters.Kevin H.
Make sure the inside of the truck is clean before the next person has to use it. The inside was wet and muddy.Clarence W.
Ordered Furniture Pads and never received them. How do I go about with getting my $10 back?Setu P.