Although Gus is a pleasant person. The use of marijuana in the office is unacceptable. When I arrived to return the vehicle is was rather strong. I had to knock in the locked door to gain entry. Moments later he came outsideManuel S.
Moving Truck Rental in Pasadena, CA at Foothill Truck Rentals
(Distribuidor de U-Haul del vecindario)
Alquileres locales para mudanzas de ida o en la ciudad en Pasadena, CA 91107
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Comentarios de clientes
- 4.0 Average Customer Rating
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Friendly and fast. Really appreciate going in and out. Dropping off the keys in a slot when done was sweet. Especially during CovidSandra P.
Truck is old and passenger door did not close well. I ordered blankets but they had none for me, which was a huge problem since I was moving wood furniture (lots of it). the manager was nice but the equiptment and lack of blankets was not acceptable. I would not rent from this location again.Christina B.
Great customer service. Truck was ready for us when we got there and we were driving out a few min later. The gentleman that runs it was very friendly. We even messed up on the time we needed it back and he was very understanding. We own a business in the area and will definitely use this location again.bryan R.
Lots of vehicles parked there and a bit difficult to navigate. But the UHaul attendant was fast and efficient.Monica M.
Great serviceMonica L.
Great service, the team was very helpful and they walked me through best practices for working with the equipment.Mauricio O.
When I make a reservation, make sure the truck is there or at least call me if it is not. Or at the very least, keep your promises on the deals you offer for not having met the reservation.Nathaniel B.
Truck cargo area was not clean. Truck was damaged and was told there was no alternate and to call roadside assistance, which I did and had no luck either time reaching an actual person. Had issues with my bill as well and the charges were not reversible so was asked to stop by instead.Jennifer H.
Thank you for the great service, equipment and truck !Brion C.
Amazing service. I was totally pleased with the transaction and the equipment.Kirk K.
Customer service at this location was great! Now customer service with reservation. Wow ! Absolutely disappointed. Spoke with a lady by the name of Tima she said she was a manager. I have never been so upset speaking with someone. I would love if someone can call me in regards to her. I was planning on emailing corporate. Thank youShirley F.
Gus was very accommodating and friendly. He provided excellent customer service. I told him I was moving a ping ping table. He realized I needed a bigger truck. So he rented a larger one at no extra charge. I would definitely do business with him again.brillando V.
There was damage to the vehicle and the mileage was off. This should have been noticed before pick up.Jason J.
Nothing. Don't change this place they are perfect. I have been here multiple times and pick this location every time I need a truck. I will not go to another one if I don't have to.Joseph V.
quick and easy to get in and out! location is Great for your needsSamuel J.
the process to rent through that app was long and troublesome. Nothing was accurate from the charges. Mileage, gas and all charges were double charged. car smelled like weed. Never felt so ripped off, sine didn't work with any human contact the app really screwed me.sam H.
The customer service was the "BEST" I have experienced by far! A few month back I rented a Uhaul at the Raymond location in Pasadena and their customer service was "TERRIBLE" i called to complain and NEVER got a call back to even should concern. If I have to rent a truck again it will be in this location.Mark H.
Person onsite was very nice and knowledgeable.Antonio R.
I forget the name of the associate we received helped from but he was very informative and friendly throughout the entire transaction, from picking up the 15 footer to dropping it off. Would do business again! Thank you!!!Allen M.
Great job and great customer service. Rep at pick up location was professional and very helpful. Thank you.Eloisa C.
Guy at counter was great. Very helpful and just a good guy.Fernando G.
Great staff, was very accommodating to my needs from my time to the rental!!! Thank you!samuel J.
The gentleman that helped me was outstanding!!!!! The location was the Pasadena Foothill location, and I left my tools in the truck when I returned it and the manager of that location called me and let me know I had left my tool so that I could go and pick them up, thank you!!!!!!!!!!!!!!!!!!!Chris T.
Gus was our representative and he was awesome!!! Very kick back but professional.Mimi Y.