The truck was disgusting and very very dirty dosen't look like it's been cleaned or wiped out in months, the truck itself drove poorly as if the transmission or engine was about to fall out. The tires were completely bald. The man stopped assisting me during check out so he could ring up other customers. This is not a positive reflection for uhal. I have used uhal many times in the past for all my moves. I would NEVER recommend this location to anyone.
Valarie Brogan
Compark Convenience
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Englewood, CO 80112
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Customer Reviews
- 3.5 Average Customer Rating
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Too many junk fees that was NOT disclose at the time of reservation. Safe move coverage was charged but not requested or needed. Got charge for a dolly and pads that was not requested and worst of all, it was NOT included in the Uhaul when I picked it up. Regardless, I was charge for those items also. It wasn’t even in the Uhaul but was charge nevertheless.
Hung NguyenI returned the uhaul at 3pm, 2 hours before the time I had paid for, and was charged for it being returned at 6am the next day. They didn’t have the blankets that I ordered, they didn’t know how to check me in when I first showed up, they didn’t check to see if the gas was full before giving it to me. And the right side mirror was very broken/shattered.
Chris TruehlThis was the worst place to pick up a truck ever!! The guy wasn’t there when I got there. The truck was filthy on the inside after further investigation ( milk jugs, a layer of filth and papers on the floor in back), no regular dolly as I reserved, no furniture pads as I reserved, and they would not even help me lift the heavy appliance dolly that they gave me instead into the truck.
DEBBIE CARSONOverall, everything went well. But it is very disturbing to return a vehicle and not get some kind of receipt right then. And I would have liked to be there for the inspection. It turned out well this time, but it caused unnecessary anxiety. Uhaul locations should be more transparent with billing and the overall procedure. I would have preferred to sign and see any agreements before they handed me the keys. I just saw them now - several hours after I already had returned the van. Overall, not my best Uhaul experience. I probably will not go back to this location unless I have no other choice.
Christina Deeb