The all online element was extremely confusing. I'm 28 and seriously struggled to get the keys I can only imagine if I had let my 65 year old father rant the van for me like he offered. U haul is excellent I am a loyal customer but the new lock box system was not clearly laid out via email/ text notificationmatthew A.
Moving Truck Rental in Paramus, NJ at Parkway Tire Center
(Distribuidor de U-Haul del vecindario)
Alquileres locales para mudanzas de ida o en la ciudad en Paramus, NJ 07652
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Comentarios de clientes
- 3.0 Average Customer Rating
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I was to pick this up in Hackensack and the truck was not there! I did not get even a phone call from Uhaul. Because I had scheduled movers by the hour this cost me $200 extra dollars.Holly G.
Leave vehicle with a full tank of gasSabin J.
Upon dropping off truck, we were given a name of the person to call regarding toll problem we had. A few states only had mail in ticket. No personnel at booths. My husband was met with demeaning attitude when he asked how to handle that dilemma. He just didn't know what he needed to do to pay it once we were back home. Would never pick up or drop off at that place again. That was terrible for him to be treated like that. Wasn't his fault that certain states do not have personnel at their toll boothsMATTHEW K.
drop off was much easier than pick up.Nicholas M.
It was 3:30 pm when I returned the truck. There was no one at the desk and a worker toold me to drop the key in the box. I returned the truck a day earlier and I was charged extra fee fro dropping the key in the box which is unreasonable.Joseph G.
I dropped off the rental after hours (but on time). This location over charged me saying that I returned the truck late, when in fact I returned the truck 12 hours before the deadline. Now I am having to deal with an over charge and having them look at cameras to show that I returned the truck on time...something I think they should have done BEFORE over charging me.Jonathan M.
Wasted almost an hour trying to figure out the proper lock box code. The locks were switched. #2 and # 3 were interchanged. There are a lot of flaws with mobile pick up and this place has nobody there on sundays.Yevgeny K.
The location and service was excellent the only issue I had was when I went to returned the truck the facility was closed and he told me when I went to pick up that he'll send me an email of my confirmation which I never receivedMarcos C.
The person who helped us was not friendly not at allGary D.
The fual tank was almost empty and I have to put $25 gas in it and he still charged me $17.60 EZ fuel charges.abdul R.
The $2/mile charge is absolutely absurd. I wouldn't rate U-Haul to ANYONE.Chris D.
Attendant failed to explain after hours return procedure. He doesn't explain that you have to log in to uhaul and verify your location with their website. He also claimed I would be able to fill the tank at his gas station but the pumps were turned off. I was hit with $50 in additional charges and he has not returned my phone messages. To put it succinctly: not very professional.Devin K.
Employee was rude and business was under staffed. I had made a reservation with a different location but got rerouted to this location.Susan M.
Lie parson over thereSALIM S.
not only did you not have the hand truck and blankets i ordered your office stunk horrendously from cigarette smoke, i couldn't stand being in there for 5 minutes and your poor dog is breathing second hand smoke all day.David C.
person behind desk very rude and charged me extra day after hours drop off even thou we got back before 4:00 pm we have gas receipt from the gas station on the premises to prove time of arrivalFINLEY F.
Everything was perfect. Thanks.frank Y.
The on-site representative was less than helpful.Arianne V.
Great location!Walter P.
The rental was reserved at a different location than the one where the truck was to be picked up. The person at the original location failed to inform that the truck may have to be picked up at a different location. The only explanation offered was "that is how U-Haul works." How am I expected to know "how U-Haul works?" Also much mis-information on how tolls can be paid, since many roads now have cash-less tolling. Afraid that I will pay for tolls multiple times.John S.
Paul was great!dane T.
Employee did his job well. But customer service and politeness was heavily lacking. As a consumer I know it's only truck rentals, but his poor attitude would deter me from using this location again if I could avoid it.Ryan R.
Worked just like they said it woulded L.
Not much I was very satisfied to find the truck I needed on short notice, truck was clean inside and out including cargo area. The gentleman that took care of me was very polite and nice, he took care of me while he did his attending of gas stations and I was out pretty quick. Thumbs up ????Vincent M.