Fuel was not full when I received it. I took pictures as no rep was there. I have made calls to resolve to no avail. I need to dispute with Amex if this is not resolved immediately
John G
Hide-Away Storage Palmetto
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Palmetto, FL 34221
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 2.5 Average Customer Rating
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Rented a furniture dolly and there was not one there.
George WTracy at Hide Away Storage was very friendly and helpful. This location was the closest to me. The van was ready and waiting when I got there as I made a reservation in advance. However, the van was not in good working order and when I drove a few miles down the road the tire pressure light came on and the drivers side back tire only had 18 psi. The other 3 tires were also low or not at the correct pressure. So I called Tracy and she was willing to take the van back at no charge, however, this location did not have any further trucks or vans to rent. I was on a tight time schedule and had to move my father that day. I had to stop at gas stations and pump up the tire on multiple occasions throughout the time I had the van. Costing me money and time. Water was leaking inside the truck by the console and not sure what it was or why that was happening so the floor was wet. The passengers window control was broken. The overall maintenance of the van was not taken care of. Very disappointing and I hope this van gets fixed properly so the next customer does not experience the same thing I did.
Nicole DWe had a terrific experience renting a van at this location. The staff was very friendly and helpful. We will rent here again.
Valerie Pgreat
Eric B