Pick up took longer than expected. Vehicle was dirty. The back area was dirty with dirt. We wiped it but was pretty filthy. The cabs floor mat was dirty as well.
Kevin T
Pacifica Shell
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Pacifica, CA 94044
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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The vehicle was great. I left you three quarters tank, clean van, I picked it up with only a quarter of a tank. The asshole running the gas station was a dickhead. Not sure if he is an employee stiff or owner operator but he was a jerk.
Chris APlease clearly state on the website (where you have us make reservations for the trucks) weather or not there is a ramp available. It's not clear and when I picked up the van, there's was NO RAMP!! it made moving a fully loaded 500 lb tool box even harder to move. I accepted it anyway as I had no choice and no other options. My tool box removal was made more difficult as a result.
kirsten uI received good guidance (on the phone) from the person behind this UHaul business; she sent me the links that had instructions re: how to pick up my van and how to return it. Also, when I visited the site to see where I was going to pick up the van, the clerk in the store was also very helpful. Thanks for a good experience, everyone. I would recommend your UHaul business to others.
Constance MI ran into an issue, probably rare, but there was no cellular service at this location when I picked up and dropped off the van. That made it impossible to check in and return the vehicle from the app. I had to drive away from the location to call support. They were very helpful but it would be great to have an alternative method to pickup/return the vehicle without being in teh exact location.
Christopher M