Moving Truck Rental in Ottawa, ON at U-Haul Moving & Storage of Britannia

Moving to or from Ottawa ON K2B1A5? Get FREE truck rental rate quotes at U-Haul Moving & Storage of Britannia. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in Ottawa, ON will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul Moving & Storage of Britannia

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Ottawa, ON.

Cargo vans and pickup truck rentals in Ottawa, ON

U-Haul cargo van rentals and pickup trucks in Ottawa, ON are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Ottawa ON K2B1A5. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in Ottawa, ON, reserve a van for your moving needs from U-Haul Moving & Storage of Britannia!

Alquileres de camionetas y camionetas de carga desde $19.95


  • Barandillas interiores en las camionetas de carga
  • Transmisión automática
  • Air conditioning
  • Suspensión Gentle-Ride
  • V-8 de bajo consumo de combustible
  • SRS/bolsas de aire

Customer Reviews

bhuvan p. en


Would not return to this location. First of was charged for a dolly that I never got or even ageeed to . Manager Ashley accused me of taking a dolly . I don’t understand why wouldn’t they take their customers word. I asked them to check their so called secure facilities camera footage to prove it but apparently they don’t have cameras upfront. Was charged the wrong amount twice on top of the hold they put on my credit card and they were wondering why my payment is not going thru the third time ( keep in mind I was already close to maxing our my credit card which still had enough to cover for my rental) Told me that after going thru all that that if I don’t pay I would be sent to collections ! I take my credit score seriously and after giving them my credit card info in advance ,was about to be sent to collections for their system having troubles processing the right amount the first time . Was also told that they would put me on thing called e alert which would stop me from renting from u haul in future for something that was out of my control( which was more like a scare tactic ) It Was the third time renting from this location but never had to go thru this fiasco maybe incompetent staff and the management . I called and Paid them off on a Wednesday for a rental returned on Sunday . Paid for the dolly which I never took I guess that’s the cost I have to pay to not deal with this location however following up with corporate over this incident. Not going to say names of the staff or manager but they should show a little bit of trust in their customers.

ANNA W. en


After walking in to rent a Cargo Van there were 2 employees sitting at the desks none of which acknowledge me in any way even though I was the only other person in the office. After exactly 8 minutes, they asked me what I wanted and walked away. She came back 10 minutes later to process my rental. After I returned the van, I wanted to pay on my debit but may "contract was lost" so they charged my credit card 4 days later. Anyways, this place has horrible customer service, avoid going here if you can.



Excellent customer service at this location. Members at this location go above and beyond to ensure satisfaction.

Khandakar H. en


Agent was very rude from the very beginning. There was no good reason for him to do so. I didn't want to buy insurance, that should not be a good reason for him to that seriously rude with me! I was little late to reach there that should not be the reason either as I finished receiving the car before 5 pm! It was his personal racist mentally that I felt the reason to be that rude and mean to me. U-Haul may consider to improve their training of their agents in order to make them more friendly and well-mannered to all kind of customers whether he/she is a new immigrant or non white.



Very friendly, efficient, and helpful staff; please pass along my thanks to the crew and their supervisor.

rob m. en


Fast efficient service Excellent heavy duty dolly

LISE B. en


Replace the bob on the window handle on the cub van I rented it was missing that's the only thing other then that it was fine thank you

Mayra G. en


The truck was full of snow and there wasn't any equipment inside to help me to clean the window



Please make sure that your customer service is courteous and polite. That they explain discrepancies politely, and acknowledge their end of misunderstandings politely.

shelly b. en


could not do any better. Service and equipment both outstanding.

Mike A. en


My only feedback was that the cost was higher than I expected. Uhaul does an effective job setting their clients expectations that the smaller rentals can be had for $19.99; though I would wager very few spend less than $40. It would help if you were able to lower the cost of the insurance and better explain when it should be added. Going forward, I will recommend uhaul, but with the caveat that a $20 rental will cost closer to $60.

Joni F. en


The paperwork was very slow and took over half an hour.



Over an inch of ice on the windshield of the truck that had been rented to me. They did not supply me with an ice breaker/windshield brush, I had to make a request. To de-ice the windshield and take off all the snow on my truck it had taken over 20 minutes. It had not snowed in 2 days prior to the pick up, and therefore there should not be any reason I had to do this myself, other trucks wear clear. Very disappointed in the upkeep of your equipment. I have used u-haul many times before, I honestly would not recommend this location to anyone, and I doubt I will use u-haul again.

David M. en


Very friendly and helpful staff at the location.

FARNAZ r. en


Everything’s ng was just fine and we were pmeased by the professional attitude of the people working there.

greg g. en


The truck wasn't very clean, and the doors were difficult to close, and the driver's seat was very difficult to move. Worked ok, but needs some TLC! The guy working there was great. Sadly, didn't catch his name. He was there early, and got me on the road in no time.



No problems at all. Friendly customer service.

paul b. en


Uhaul has a range of outlets that offer both the best and the worst customer experiences. They need to look st their corporate model so that the same level of professionalism and level of service is offered at each site. Other large companies do it (Home Depot for example) so Uhaul can achieve this consistent level of service too.



Funny how uhaul is willing to loose a customer who spends hundreds of dollars every week on rentals just for $10. Can’t believe because I am a couple of hours late, of which I stated would be the case upon pick up, and I am being charged for 24hrs. Always learned uhaul was made up of greedy people, now I understand. Last time I ever have to do anything with the name uhaul.

Tina P. en


Customer service not the best...!

. en


Proprietor was extremely friendly and very nice. If the vehicle had been cleaned off for me since it's winter that would have been better it's a big vehicle and I had no brush for the snow. The proprietor gave me his to borrow but it wasn't long enough since the vehicle was so big. When I started driving I found out there is no washer fluid. it's winter in Canada this is pretty much a mandatory as of October 1. The proprietor apologized on drop off.



i would indeed tell anyone i know about your service very clean and vert comtrble thank you very much if i ever move again i will for sure come to you

Cory T. en


I have to give an average rating to this location only because of the service that I received from the man checking us out. we had a self checkout for 7:30 but showed just after 6:30 before the office closed at 7:00 just in case there were issue. Even though no one else was there to be helped, the man was very rude in the beginning. No very good customer service at all. I was very disappointed.

Blake A. en


Don’t hang up on your customers when they call after receiving the emailed receipt to ask questions. I specially called to ask why my bill was nearly 3 times more than the advertised 19.95$, when I only asked to rent the van for 2 hours. I returned it in less then 2 hours, versus the 4 hours that I was billed for. My bill wasn’t pro rated whatsoever. I cannot believe that your customer service rep hung up on me, when they are working for a large multi national, Representing your U-Haul.



The young lady was very helpful, great customer service.Was in the next weekend for additional help and the young man was as useless as they get , we felt like we had interrupted his breakfast.We were trying to rent another trailer and asked for direction to another uhaul and we were told "you have and IPhone don't you" never been so frustrated with an individual who was so rude. He worked Sun Nov 25.

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