There was no drop off location listed on my contract although I had picked a location when I reserved the uhaul trailer online. It took me 3 hours to return the uhaul trailer because the drop off places near me were already closed at 6 pm or would not accept the return due to them not having available space for it. I called customer service for assistance with locating a return location and after waiting 32 minutes to speak with a representative, she transferred my call and I received a voicemail stating they had closed at 7 pm (it was currently 7:30 pm) and to call back during regular business hours. I was disgusted because I had explained to the representative that I didn't have anywhere to keep the uhaul over night without it being towed away and needed assistance then, not the next day. I feel like that representative transferred my call knowing that the office had closed and that I would receive that automated message.NORA S.
Moving Truck Rental in Orlando, FL at U-Haul Moving & Storage at S Orange Ave
Orlando, FL 32806
(Orange Ave 2 miles south of Michigan Ave)
Services at this Location:
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Pago del propano en la bomba
- Devolución del cliente 24 horas
Alquileres locales para mudanzas de ida o en la ciudad en Orlando, FL 32806
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Additional Services at this Location
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
¡Tenemos la mayor cobertura en América del Norte!
We ship across town or accross the world!
¡Venedemos cientos de productos para que las mudanzas sean más simples!
U-Haul is North America's #1 hitch installer!
Propane service delivered straight to your door!
We have the largest selection in the industry!
Comentarios de clientes
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
better staff serviceYOSSEL R.
Truck was damaged on the driver side making it very difficult to close. This vehicle was not rental readyJOHNNY R.
I didn't expect them to be as busy as they were in the middle of the month. The wait to pick up the equipment wasn't too long. The U-haul software really does piss me off though. It asked me questions AGAIN that I had already answered online to make the reservation! Heck I even uploaded my DL pictures to speed up the process but once again, the software has them ask me nearly EVERY question that I already answered online. WTF people? This is a recurring problem especially for recurring renters like me.Cecil S.
That was the best, most efficient UHaul location I have ever been in! Wish they could all be this good.ANNEM V.
Customer service great. Vehicle clean but not in very good condition. It was sputtering like it wanted to shut off and having issues going into different gears automatically.SHEILA W.
Nothing I can think of!Edward H.
Kyle was superFRITZ G.
The hitch for the car that was provided broke shortly into our trip as we turned a corner. According to our drop off location there were several bolts missing as well. We were provided faulty equipment endangering our vehicle. This is not acceptable.KAITLIN C.
Great customer Service.YAMIL C.
Customer service pick up and return was excellent and very easy. Thank youFlor V.
Person who checked in was great. Had him about 2 weeks ago for a check out. Awesome experienceboth times. Super easy to deal with guy who explains things.ROBERT H.
Kendrick was outstanding and very knowledgeable.alexander V.
All rental trucks should start out with at least a quarter tank of gas. My truck had less than 1/4 tank, causing me to have to stop and add more gas before starting my moving project. I was compensated for some of the gas I bought. Other than that, everything else was acceptable.LEON H.
1rst experience not the best, I got overcharged, I am disputing this with my bank.JULIO O.
About as easy and affordable as one could want. Thank you very much.JASON E.
They're very helpful and great customer serviceMarc D.
Fast, friendly service! We needed our trailer hitch to have wiring installed. Eventhough this location did not have our wiring package in stock, they went above and beyond to call around and found another location that did!KIMBERLY C.
Thank u for excellent customer serviceJohn V.
I ordered a 10' and on the day of pickup was told there are no 10' available, and changed it to a 15' and also changed the pickup location. I was also charged for the 15' which is totally inappropriate.Traci A.
Great Place!WARREN H.
thank youCAROL H.
Great experience!NOEL M.
Passenger side brake light was out. I was a single pickup so couldn't check all. Was found on return when ride was following. Was a great experience with service and vehicle.DAVID F.
First we went to one location which was our original choice and the worker did not leave the key so we were forced to go to the 3500 Orange location. Pick up was good but dropping off was a joke. The guy outside who was supposed to check us in was to busy working on someone's car in the parking lot right next to the check in spot. I went inside to check out and there was one person who was helping someone and it was along wait so I just walked out. Told the guy outside to just email me my receipt. He told me he placed it on hold cause it wanted to charge me twice. Then 2 days later it still was not processed. I had to call customer service to find out what was going on. She told me someone from the location would call me and I never got a call. Just pure laziness!Jessica C.