My reservation at this location was confirmed for 8AM and the guy with the keys didn't show up to open the door until 9:15AM. We were stuck waiting for 75 minutes with no way of knowing if he would ever show up.
Samuel Wilton
Bumby Food Mart
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Orlando, FL 32803
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 2.0 Average Customer Rating
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Dropped off truck on a Saturday and App was not working, truck didn’t get checked in officially until Tuesday. Personnel at location told us to just leave keys, the whole experience was unsettling. The whole process was dependent on an APP that wasn’t working. Be sure to document with pics of dash and truck condition. The local customer service over phone was helpful and knowledgeable. U-Haul rates were the best!
Robert HarringtonOlder truck high miles a/c issues
Matthew CummingsI was grossly overcharged. (Please see complaint filed.) I have always recommended UHaul as my previous experiences have mostly been positive. I returned the truck with most gas than it had when I picked the vehicle up (as indicated by pictures I have sent.) I returned the truck in less than 24 hours and put the keys in the hands of the person who issued them to me, but was charged for three days use. Other charges were assessed that did not apply. I am leery of criticizing the proprietor too much because he took a photograph of my driver's license and I am concerned about retaliation.
stephen hudakRepresentative charged a cleaning fee and checked truck in late which charged me an extra day. I spoke to corporate office and waiting for a response. Representative did not seem to know procedures for picking up and returning truck.
Jarrod George