24/7 check in check out procedure can be very frustrating! And trying to call in to speak to someone @ U-Haul is worse as the waiting period is so long.... I requested a 10-15' truck but informed days before pickup that there were none available, so had to rent a smaller truck. But when I checked in on Friday and returned truck on Sunday, a larger truck was there and had not moved all weekend??? But was able to get what I needed done and the truck I had was clean and worked great. Thank you U-Haul.
Adam B.
Mooshfood Supermarket
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Orillia, ON L3V5E8
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Main uhaul service dept were not cooperative. I was called to drop off at a closer location than what their system picked by 1/2 hour. Staff (Grace) at Mooshfood was fantastic and went above and beyond to help.
STEVEN D.Ordered a dolly and they never put it in the truck. Checking in process online is very hard and full of glitches. Opening the lock on lockbox is difficult. Getting refund for the non existent dilly was laughable. The location said they don't know how to process refunds and I had to call customer support and wait in the queue for 20 minutes. Location had no trouble processing my payment though
Gregory L.Everything was excellent
salehianamiri S.This was a total mess from the word go. I was guaranteed a 7:00AM Pick up. No one showed up at the location until 11:00AM. The truck was a mess with less than a 1/4 tank of fuel. The lady at the location was ignorant and laughed when I asked her why the keys were not left in the lock box? She said "well we never even opened yesterday so there was no one here to put the keys in the box" Then on top of all this the "Mom's Attic" on the truck leaked in the rain and ruined some of my electronic equipment. I am waiting for a claims person to reach out to me. I will never use this location again. I have warned everyone that I talk to about the situation and told them to stay clear of this outlet.
STEVE W.