I was given the keys to the wrong truck, which luckily was not a problem. It was difficult to get in touch with a customer service representative to assist me with the mistake. It took too long. I would suggest having customer service be more readily available/accessible for customers, especially on the app. There was no way to indicate that I had the wrong truck on the app so I couldn't finish the check-out process.Bradley J.
Moving Truck Rental in Orem, UT at Parkway Storage & Moving LLC
(Distribuidor de U-Haul del vecindario)
Orem, UT 84058
Servicios en esta ubicación:
Horarios de la ubicación
- Lun.: 1:30 p. m. - 5 p. m.
- Mar. - mié.: 9 a. m. - 5 p. m.
- Jue.: 1:30 p. m. - 5 p. m.
- Vie.: 9 a. m. - 5 p. m.
- Sáb.: 9 a. m. - 1 p. m.
- Dom.: cerrado
- 6/23/2021 - 8/1/2021: cerrado
- Devolución del cliente 24 horas
Alquileres locales para mudanzas de ida o en la ciudad en Orem, UT 84058
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Servicios adicionales en esta ubicación
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
¡Tenemos la mayor cobertura en América del Norte!
¡Venedemos cientos de productos para que las mudanzas sean más simples!
Comentarios de clientes
- 4.0 es la calificación promedio de clientes
Cuéntanos qué piensas.
Tus comentarios valiosos nos ayudarán a proporcionar mejores servicios.
The review process took a really long time and that was pretty frustrating. It would be helpful if the online pick up option was a little quicker.Seth C.
This was not me. I was 2 hours away in another city at work. Somehow someone is pretending to be meCameron S.
It was all good. Very helpful thru the whole process.gary R.
They're thieves. They over charged me for gas even though I returned it at the same level. The place was dirty and in disrepair. It looks like homeless people are living in their attached storage units. Yuck.Zack B.
My moving rental was not ready and did not have much gas ? Also my bank account were so overcharged with 3 diferents large amounts? When I called to let this know customer service said I will get that money back in a little of 3 days , but that's not happening yet ? I'll wait till this weekend otherwise I'll have to dispute those charges, also receptionist at this location haws very sweet and helpful. Only issue is about those charges to be honest I won't be able to recommend you guys if you gonna have hidden charges like this pretty scary situation.Sara P.
They tried to charge me over $60 when online is says a small Uhaul is $18. I had to fight to get the correct price and finally after a half hour I was given the day rate of $18.Marley S.
They don't hook your trailer up for you, you do it yourself.BRENT A.
No maks, rude, inconsiderate.STEVEN A.
The $20 a day advertising seems dishonest as I only had the truck for 24 hours, and only went about 30 miles and it cost me $90 plus I had to pay the $10 in gas before dropping it off. It seems like going from $20 to $100 for three trips across town is a bit of a stretch. I didn't even pay for any of the insurance plans.Bryce G.
Odometer reading and contract mileage out does not match. Got charged for extra 40 miles. Would never use a dishonest shop like this again.Kei W.
I will never use Uhaul again. Extra charges and incompetent staff are the reason. I am furious!!!Michael D.
Excellent customer service!PETER L.
Personnel was helpful and courteous. Went above and beyondJULIE H.
It would be nice if there was a ability to return the U-Haul trailer after hours. Or if the U-Haul office is open before 9:30 in the morningPATRICK O.
The staff at Parkway was the best, professional, polite, helpful and personable. Staff like this certainly make all the difference in the world, all the more reason for return business. Sincerely, Eric. WinstonEric W.
The local receptionist was very friendly, knowledgeable about costs, and very fast- I had a truck and appliance dolly in less than 10 minutes. The return was absolutely painless.JAMES J.
all was well. I liked how the engine handled the sierra nevada mountains and other mountain ranges. I was scared to drive over the mountains. But the truck handled the mountains fine.EDWARD P.
Please inform the customers that there is a mobile return On the Uhaul app to complete so they don't have to worry about getting a $200 fee.Stefani M.
When I picked up I ordered a hitch however they do not carry them so I had to go buy one.JENYLYNN F.
You should use qualtrics surveys, they're better.Alex H.
I liked the people, however the dolly rented was beat up, and and broken. It damaged my car when I loaded it because of a broken ramps.CAMERON C.
Though this store did not have the trailer we reserved, they upgraded us to the next size for the same price as the next smaller size. The cashier was very personable and professional and made the process very easy.PATRICK W.
The attendant at the Utah location, even though she had recently had surgery on her foot and on crutches, she was a trooper. Very helpful.ALFONSO R.
We dropped off uhaul when location was closed on a SaturdayALYSA B.