I recently used U-Haul for my moving needs and while the truck itself met my expectations, the return process was less convenient than I had hoped for. I initially assumed that I could return the truck to a different location closer to my new home for added convenience. However, it turned out that I was required to return the truck to the same location from which I picked it up. This was particularly inconvenient and unpleasant for me, especially since I had not specifically indicated my preference for the return location upon pickup. This aspect of the service did not align with my expectations and added unnecessary stress to my moving experience.
Ivan Yakovenko
American Food Store
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Orangevale, CA 95662
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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Owner is spectacular, very knowledgeable and kind.
Paul SantorielloThey charged me a $25 cleaning fee without ever mentioning it.
Alan Maguresn/a
Mark MullanNice people!
David Novick