Customer Service. I used this rental for just two hours. The lady said she would check it in then email an receipt okay I got the receipt the next day. I would like to know if there is a day charge. Because she put on the receipt the return time 4:30 in the afternoon like I said I used it for 2 hours and return it she should have checked it in right then and there again if there's a day charge she's really took advantage of it
Scott Ryan
Center Street Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Omaha, NE 68144
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Customer Reviews
- 4.0 Average Customer Rating
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Great
David ZielinskiThe person assisting with pick up was rude. She immediately told me I was there too early despite being 5 minutes late. Things don’t go well when you feel a customer they are wrong before anything else. The trailer door was very difficult to open. The person who checked it in when we returned was very nice and helpful.
Mary ThomasThe check-in process via app caught me off guard by asking I input two alternate contacts to verify my identity. I have people who prefer not to be called so for them to have to get a text that they will be called by someone they don’t know can be a bit jarring. Maybe research other ways to verify identities of someone. Other than that, pretty easy process.
Michael KeenThe vehicle needs work on the rear door. It was very difficult to raise and lower. Also, the driver’s side door needed to be slammed shut to properly close.
wILLIAM Lamme