Went in there and turned the equipment in earlier than planned. The person at the counter was new and didn't know what to do. She suggested that I take it to another uhaul. When I explained that I was to bring it to this location, then she was able to process the equipment turn in on their system. It was raining and I didn't get any help to put the trailer in the parking space until I threatened to leave the trailer where it was since I was unable to "back into the tight space". It looks like I am not getting any refund for turning in the trailer early either.Tricia W.
Moving Truck Rental in Oklahoma City, OK at American Self Storage 21
(Distribuidor de U-Haul del vecindario)
Oklahoma City, OK 73139
Services at this Location:
- Lun. - dom.: cerrado
- 5/17/2021 - 5/20/2021: cerrado
- Devolución del cliente 24 horas
Alquileres locales para mudanzas de ida o en la ciudad en Oklahoma City, OK 73139
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Additional Services at this Location
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
¡Tenemos la mayor cobertura en América del Norte!
¡Venedemos cientos de productos para que las mudanzas sean más simples!
Comentarios de clientes
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Friendly and helpful...Camille, I think, was at the desk and very respectful in helping me check in the truck!Myron B.
Very helpful and friendlyDaniel C.
The website gave us trouble during both check in and check out with delays processing. Fortunately we had excellent customer service on site and by calling UHaul to explain the issue.Jerry H.
The online process is not very good. Mainly due to how slow the pages take to laod and submit anything.Landon M.
Camille was wonderful!! best uhaul experience ever!! dont ever lose her!Chun L.
I had ordered a dolly that was not included when we picked up the truck.Marcus S.
There were live a million roaches in it once we started loading it that were hiding behind the wood in it. We killed as many as we could but once we starting unloading we noticed there were a ton more and some got into our boxes and I would like compensation for having to spray my new house so that they dont breed and spread.Please contact me to discuss this matter as I have already put that information on my closing receipt when I returned the truck.TRISHA G.
My agent was very helpful and friendly.Caroline B.
Only complaints are low inventory on supplies and dolley rentalsChris F.
Never signed any docs for the rental never saw anybody. Building was closed when I arrived had to wait til someone was there to get truck keys. I was also over charged. Rates were falsely advertised. $165 for a 12hr one day in town move with only 33 miles on a in town move. Brought it in before the alloted time. No one there to return it to. No insurance given. Horrible service.Adam R.
My reservation was screwed up by either corporate or locations, I was given the runaorund treatment between four stores unbelievable, very bad service all around, unprofessionalAbraham R.
Very easy pickup. Neighborhood location so no wait at all. Very good service.Keith F.
Needs better signageLynn T.
The lady showed me the gas tank was 3/4 full and it was, but later she wrote 7/8 full. So they charged me $3.50 per gallon fuel charge.RAJ P.
The truck was clean and well maintained except...except that it needs a new battery. I had to jump it with my pickup to get it started at the end of the day (which was an adventure all its own as the battery is not accessible from the hood). This is not a reflection on this facility - they were extremely pleasant to work with and hospitable. However, to make sure the battery (or whatever mechanically speaking) is in good working condition is paramount. Mechanical things wear out and I'm certain that U-Haul has a maintenance location where vehicles can be thoroughly checked out and repaired if need be.David B.
I would def recommend people to go there for storage or rent a UHaul truck they treat me real nice I definitely would come backCHARLES M.
Worked well. Very quick and simple.KEVIN T.
move to Norman so you'll be closer for us!!!!! The people who run the storage lot were so helpful and friendly, I wish all businesses were operated like this one!!AMY C.
Kim was great. My flight was delayed and she told me just to call her when my flight got in and she would meet me and have my truck available. She made my long day end happily. Thanks KimBRENDA R.
The truck did not run wellLINDA E.
nothing can be done to improve customer support this location is excellentBRANDON F.
Kim is awesome!Chiquita C.
The truck's Alternator light came on. Driving from OKC to Buford, GA, we had to detour to the U-Haul repair location in Fort Smith, AR to have it checked out. There was a loose wire that was fixed. In leaving the U-Haul repair location the trailer that my husband was hauling got caught on something sticking out of the ground and tore the metal. We had to get a welder to repair the trailer, our cost $200. If we had not had to detour to Fort Smith, AR, this repair would have never happened. Later on the trip the Oil light came one. My husband checked and there was NO OIL showing on the dip stick. He had to add 2 qts of oil to even show oil on the dip stick. Our cost, $10. When we got to the drop off location, it was closed. Because we had hand trucks and blankets in the truck we had to buy a lock so that we would not be liable for trucks and blankets, since this location was closed. Our cost: $5.95. This is our 3rd U-Haul rental in 2.5 months and 2 out of 3 have had issues. I would appreciate it if some of our frustration and anxiety could be compensated for.James K.