The truck we had was not water tight. Upon arriving to our location more than 300 miles later, we opened the back door to find several pieces of our furniture soaked from the rain that got into the cargo area. Obviously this was something that we could not have seen before we left the facility with the truck because it wasn't raining at the time. This caused a delay in us bringing in and using our furniture in our new home because it was soaked. I would like a call back to discuss this further and to correct this situation.Martin V.
Moving Truck Rental in O'Fallon, MO at Bills Servce Center Inc
(Distribuidor de U-Haul del vecindario)
O'Fallon, MO 63366
Services at this Location:
- Lun.- vie.: 9 a. m. - 4:30 p. m.
- Sáb.: 9 a. m. - 1 p. m.
- Dom.: cerrado
- Devolución del cliente 24 horas
Alquileres locales para mudanzas de ida o en la ciudad en O'Fallon, MO 63366
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Additional Services at this Location
Comentarios de clientes
- 4.0 Average Customer Rating
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We had to wait because another customer who had a mask sling around his chin interrupted and kept asking questions. Instead of telling him to mask up and wait, we were put on hold. Then, we were told to pull around back for the trailer. They weren't very descriptive about where and we drove back looking for the trailer--like any other time I've been told that. An employee rudy yelled at us to get out of there. There were no signs saying employees only beyond this point. How were we supposed to know? Definitely planned on giving a bad revue worst UHa pick up experience ever. Oh yeah, and our rude friend didn't appropriately wrap the chains and the ball wasn't completely tight. We could hear the chains and the ball bouncing after we pulled out of their driveway. My husband got another 1/4 turn on the ball. I wrapped the chains. I have trailer horses and actually know a thing or two about hooking. Good thing. A loose ball on a cross.country move with high winds could be bad.Walter G.
I got kicked here from an actual Uhaul location. Despite making my reservation IN PERSON, they gave away my trailer 2 days later. This location closes at 1pm on Saturday and isn't open on Monday, so despite returning the trailer on the second day, I am charged for a full 3 days.TIMOTHY B.
Keep up the good work!WILLIAM R.
So kind. Such a great crew.Kim S.
Nothing it was Perfect.Tom B.
Very easy to deal withArt K.
Great customer service hereRyan R.
Great experience from a thoughtful and caring staff.Jonathan H.
Nice people who wanted to help. Thank you.David H.
very nice people to deal with. Nice locationmike T.
even with a confirmation the nite before these people did not have any information on us or know who we were. I will NEVER recommend this location.TRISH N.
I cannot think of anything that could have been betterScott B.
Speedier pickup process is neededBrad H.
I have done other business with this location and they are very helpful.JOYCE F.
The people working here are personable and friendly. Felt very assured that I was being taken care of as a friend, not a customer.Michael G.
Very Personable and great custom service on the complete check-out!Randy D.
GREAT PEOPLE WENT OVER THE TRUCK OPERATION AND LATCHING THE DOOR. GOOD EXPERIENCE WOULD RECOMMEND!RANDY H.
All areas excellent, equipment, service, ease of use.Mike H.
While I have no problems with bills service cenetr, my pick up should have been troy mo, uhaul rented my trailer in Troy and made me change locations ( 2.5 hr drive away.michael R.
2 days prior to our pickup, we were told we had a new pickup site, over 10 miles away and a 39 mi it's trip. We passed at least one huge UHaul center on our way to this lawn mower repair business which had UHauls tucked in the far rear of the property. The workers were very helpful once we found this location. U-Haul had at least 2 weeks to make sure a trailer would be at our requested location, which was 5 minutes from my son's apartment. I'm not happy with this last minute change as it was a huge inconvenience for us.Pat K.
Left me sitting and waiting for 20 minutes. Told me to wait up front and then guys were waiting for me around back. Poor service!ADAM P.
Outstanding service was provided by the entire staff.Mark K.
The lady we worked with "Bonnie" WAS GREAT.BERT P.