Keep hitches in stock
Paula T
The Mail Box Store
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in O Fallon, IL 62269
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Very attentive towards the customer and the entire time was very personal.
vernon WThe man working was incredibly nice and made the process so easy for us.
Ashlynn ONever have I had such a messed up experience with Uhaul. I've been renting trucks & storage space for probably 20 years. Granted this is the first time I've had to rent a truck in Illinois. I live in Missouri & love the Uhauls here. Apparently in Illinois they take no responsibility for anything. i originally called Uhaul 1 week in advance to reserve my 10' truck & dollie. I was told they would call me back in 3 days to go over my rental. I never received a call back so I called them on the 4th day & was told they don't have a 10' truck for me or a dollie! What is the point of reserving a truck if they don't keep your reservation. Never has that happened to me in Missouri. I will never rent a uhaul vehicle in Illinois again. When I was asking them why they didn't have my rental they proceeded to tell me that they aren't really a Uhaul!? Excuse me? Then on top of that after being rerouted to 2 other places we finally go to pick up our truck & at first he couldn't find the dollie & when we finally get our keys we walk out to the truck & it's buried under 6 inches of snow!! Then he takes his time coming out with a broom & only clears off the drivers side windshield. To add insult to injury, I'm handicapped & theres a pile of snow in front of our rental truck. The guy says to us. just gun it over the hill of snow! This is a complete & utter nightmare. We were late getting to our destination because of all the craziness we had to go through just to get the truck. You would think they at least had the common courtesy to unearth the truck for us!! Returning the truck in Missouri was pleasant & easy, no problems as usual & we were on our way within a few minutes. Illinois is a bad representation of Uhaul, they don't care!!!
Lynn PHelp is needed in the store,it’s one person doing ten jobs!!
Dominic K