Improve staff training or issue customers instructions on how to properly install a hitch to avoid life threatening experiences.
Sok H
Norwood Esso
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Norwood, ON K0L2V0
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Otros servicios de U-Haul
Comentarios de clientes
- 3.0 es la calificación promedio de clientes
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They have no idea how this stupid registration process works. I was charged twice, and they still think I have the trailer because they never recorded it coming back.
Ron KSite did not do or know how to hook up the trailer. Also I did not except any insurance but was charged $16 for 2 days. I would like my $16 refunded please
Donald BExcellent staff. Very accommodating. Very helpful.
Robert EAt this location the owner or clerk doesn’t know how to use the technology so you have to phone a number and get assisted that way. It wasted about 20 minutes of our time. When the check-in was finally sorted and my boyfriend was given the key. He went out and there was a trailer on the truck we rented. He told the clerk and he said, “don’t you know how to take it off”. The clerk had no idea but fortunately another staff guy showed up and assisted him. If you don’t know how to use the tech and aren’t willing to learn, you probably shouldn’t be a uhaul location. Or at the very least there should be some kind of warning or notice of the circumstances at this location. That said, the two men that helped us over the phone were both wonderful. I really think we should’ve received a discount for the inconvenience. We were also late for our appointment/pick up we rented the truck for in the first place. Also, 89 cents a KM is ridiculous. I wouldn’t rent from uhaul again, cheaper to get a Home Depot van for $40 and unlimited mileage.
Lauren M