I went to drop the trailer off and thier Ipad needed updating. They told me to park the trailer and they would take care of it. I get a call a little over a week later from Uhaul wanting to know where the trailer is. I explained what happened and the lady on the phone took care of it. Just today, after 3 weeks, I get my receipt emailed to me. Just a horrible experience all around from both locations. Do better Uhaul! Do better!
Nathaniel Whitaker
Blue Wing Market
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Woodbury, TN 37190
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Customer Reviews
- 1.5 Average Customer Rating
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The lady at blue wing has no clue as to what she is doing
GEORGE JONESTook 30 minutes to give truck back. Employee, likely owner, was slightly on the rude side
Daniel PlonkI feel like when I go to turn in the trailer that I should get my 75 dollar deposit in cash since I given it in cash. Not being told I will receive it in the mail or on my card.
natasha riceThe fuel was at 1/8th of a tank. A truck should never be rented out that low. First, I didn’t know how much fuel it meant it had left or the mpg of the truck. I had to get fuel at the location to ensure I would make it home. Second, it is difficult to return that low, I returned it with a quarter of a tank. It said a quarter on rental, but I took a picture and it was not a quarter of a tank. So I ended up returning it with 6 or 8 gallons more. I should get that money back for the extra fuel.
James Lampkin