only issue was trying to get paperwork after dropping off truck. Electronic table was very slow. Took over a half hour and still had to call someone to fix the issueRobert M.
Ruddy's Rental & Party
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in North Branch, MN 55056
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 3.5 Average Customer Rating
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I picked my uhaul up at this location when there was no staff. My pickup went smoothly. The truck itself needs work, lights aren't operating on the dash, needs brake work and probably some new tires. It feels like you're driving through turbulence on an airplane but all the time. Mirror shakes so bad I can't even accurately look out of it. Then when I dropped off the uhaul I was instructed that it was parked in the wrong spot and that I was expected to back the uhaul into the secured fencing. I said I'm sorry sir, I parked it where we found it. Then he stated it was a foot over to the right. Then I informed the man that I was not capable to back up the uhaul into such a small space safely. He stared at me as I stared back until I stated "what would you like me to do sir? How can I help?" He told me to "get out and I'll so it." I apologized and went on my way. I am very unhappy with this experience, especially being my first.Alyssa S.
Have additional help. There was one man working the counter. I had an 8 am pick-up time for my 15' truck and finally got it at 8:55 am. There were 6-7 people deep in the waiting line and the clerk/manager was getting phone calls coming in that he answered which continued to delay the in-store waiting guests. Upon my rental return, it was a 40-minute wait. He had trouble with his computer.JEFF G.
Blaine was all by himself but never onces showed stress as there were literally 7 people in line. I was on a time crunch and was nervous I wouldn't make it, but he was so so so knowledgeable with his work he had everyone in and out with complete satisfaction Services!!!Leila M.
Return took an exceedingly long time. It took a long time in the yard for the one person that was working to park and get the truck information and it took even longer inside the dirty building to get the tablet device to connect to the Uhaul site.Tom B.