The person working was rude. I would have never chosen this location if I knew it was in the middle of nowhere and so far from where I was moving to. It was just the first location that popped up. Upon returning the truck I stopped at the gas pump to put fuel in at the gas station it was picked up from and the pumps were closed so I had to pay $60 for not putting a quarter of a tank of gas in. This location was horrible and completely out of the way, which again cost me more money in mileage and fuel.
Lindsay L
Valley View One Stop
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Normandy, TN 37360
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Comentarios de clientes
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Excellent service!
kathy mThe gentlemen that was running the store starting yelling at me because I asked where my two dolly’s and furnace pads were. He said I needed to call him directly and ask him to rent them to me and he did not have any. I told him i ordered the truck and car dolly online and U-Haul called me to change locations three days prior and said they needed to change the location to his place and I added those items on when they called. They said on the phone it was no problem and he would have the supplies. He said well he didn’t have any because I did call him and ask. I said well make sure it’s not on my bill and he said it wouldn’t be because I never asked him for them. I told him to look again and he said oh my they are there. Well maybe I do have these items. And he went in the back and said okay I do have them. He lied to me about having them. He was going to charge me for them and not give them to me. Then he didn’t take any pictures or marks on the vehicle and there were marks so I took pictures with his store in the picture so you knew I was at his place of business again. Finally he charged me more for the pads then the website states. The websites only option is 5 dozen pads for 15.00. He charged me 50.00. I will be contacting U-Haul about that for a refund. Then he did t show me how to hook the car or the the car dolly to the truck. It was raining and he didn’t want to be in the rain.
Michael CI went through the process to check in on my phone before I arrived. The owner then made me go back through the process and said my card was a prepaid when it wasn’t it was a business debit card. He told me it would be double because of it being prepaid. Then told me to enter my card again. I did and pressed next he then got mad at me for pressing next and spent 3 minutes telling me how I shouldn’t do that. Then when I checked out he told me I couldn’t leave my car there and that it wasn’t his problem.
JACOB LOwner was great
Vickey A