U-Haul in general comment - the app would not work properly to check the truck in. At the point where pics were required of the truck, the pics would not save to the app. I had done this same procedure successfully on another truck and a trailer, so I do not believe it was my phone or me. But the guys at the facility did check me in and appears to be without the extra charge. Otherwise it was good.
CATHY HANKS
EZ Mart
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Nicholasville, KY 40356
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Customer Reviews
- 3.5 Average Customer Rating
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Lots of flying bugs made checkin a nuisance.
CATHY HANKSI picked up and returned the Uhaul within a few hours but was charged the full day rate
Landon MarshNothing went wrong but the whole experience was underwhelming. I was told to "Drop it off behind the building" and "someone will check it is" "not sure when". I had to call back the next day and let them know the trailer was out back in the snow because no one told them and they did not check. It was fine but pretty minimal.
Robert FitzSimmondsWhile the staff were exceptionally nice, the location was not the one I reserved for a pick up. It was also on a curvy country road. Not ideal. We had to back up into a muddy field to pick up and drop off in the rain.
Melissa Covert