Everything was good until I needed to just rent a appliance dolly on December 5th and they said they don't just rent appliance dolly out. So I had to go find another dealer that would and someone told me that this place doesn't like to play in sandbox like others do. Lol
CHAD B
Peddlers Pawn
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Newport, TN 37821
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Otros servicios de U-Haul
Comentarios de clientes
- 4.5 es la calificación promedio de clientes
Cuéntanos qué piensas.
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CALLED TO MAKE A RESERVATION, A DAY OR SO AFTER, I CALLED THE PICK UP LOCATION ( THE SIGN SHOP, LOCATION #1 ) TO BE POSITIVE A TRAILER WAS AVAILABLE. I WAS TOLD BY THE EMPLOYEE THAT THEY DO “ NOT “ DO TRAILERS, AND NEVER HAVE!!! SO I CALLED RESERVATIONS BACK AGAIN. THEY GAVE ME ANOTHER PICK UP LOCATION AND PHONE NUMBER SO I CALLED THEM. ( PIONEER STORAGE, LOCATION #2 ) MADE THE RESERVATION AND THEY ACTUALLY CHECKED TO BE SURE A TRAILER WAS ON THE PROPERTY. NOW WE DRIVE 1000 MILES, ENFIELD CT. TO NEWPORT TN. LOOK OVER A VEHICLE BEFORE WE PURCHASED IT. WELL, WE BUY THE VEHICLE AND THEN GO TO PICK UP THE TRAILER. WHILE WE WERE GETTING READY TO HOOK UP, I NOTICED THAT 1 OF THE TIRES WAS FLAT!!!, THEY MADE A FEW CALLS AND FOUND OUT ( 1 WEEK AFTER RESERVATIONS HADE BEEN MADE AND CONFIRMED ) THE TRAILER WAS SUPPOSED TO BE TAKEN OUT OF INVENTORY BECAUSE SPARES WERE UNAVAILABLE!!!!! NOW, WE ARE 1000 MILES AWAY FROM HOME, JUST PURCHASED AND PAID FOR A VEHICLE THAT WE HAVE GONE THROUGH HELL TO FIND A TRAILER AND LOCK IN RESERVATIONS FOR ONLY TO FIND OUT THEY SHOULD NOT HAVE RENTED BECAUSE NO ONE HAS A SPARES TIRE. I SNAPPED.!!!!! THE WOMAN AT PIONEER STORAGE MADE A FEW CALLS AND FOUND A BOSS OR UPPER MANAGEMENT THAT WAS GOING TO TAKE CARE OF THE ISSUE AND FIND US A TRAILER. HE CALLED BACK AND WE WERE TOLD TO GO TO JUST 1 MORE LOCATION, ( PEDDLERS PAWN, LOCATION #3 ) SO OFF WE GO. YES, PEDDLERS PAWN HAD A TRAILER, YES, ALL 4 TIRES LOOKED GREAT, SO WE GO INTO THE STORE WAIT OUR TURN TO TALK WITH THE PERSON IN CHARGE AND “ NO “, NO ONE HAD CALLED TO LET HIM KNOW WHAT WAS GOING ON!!! I CALLED BACK TO PIONEER STORAGE TO LET THEM KNOW THAT SOMEONE DROPPED THE BALL ( SEEMS TO BE A NORMAL THING AT U-HAUL ) AND THEY NEED TO FIX THIS ASAP, WE HAD ALREADY WASTED OVER 2.5 HRS WITH THIS MESS. AFTER A TOTAL OF A 1/2 DAY, BOUNCING BETWEEN LOCATIONS, 5 OR 6 PHONE CALLS DUE TO INCOMPETENCE AND HAVING MY BLOOD PRESSURE IN THE HIGH 3 DIDGIT NUMBERS ON BOTH SIDES, THE GUY AT PEDDLERS PAWN LOCKED UP THE STORE, CAME OUT TO BE SURE WE HOOKED UP THE TRAILER CORRECTLY, HANDED US OUR PAPERWORK AND SENT US ON OUR WAY!!!! ALL OF THIS TOOK PLACE IN NEWPORT TENNESSEE, YES, NEWPORT DID GET HIT WITH THE FLOOD WATERS AND EVERYONES LIFES GOT TURNED UPSIDE DOWN, “ BUT “ I HAD CALLED 2 TIMES PRIOR TO MAKING THE TRIP TO BE SURE EVERYTHING WAS OK, AND TO MAKE MATTERS EVEN WORSE, THE LAZY INCOMPETENT PEOPLE AT RESERVATIONS “ NEVER “ MADE THE CHECK IN CALL TO ME THE DAY BEFORE PICK UP THAT THEY PROMISED THEY WOULD DO. THE TRAILER WAS A DECENT PIECE, THE DROP AT MANCHESTER CT. WENT FINE AND THE TRIP IS NOW OVER. ALL IN ALL, I WOULD MORE THAN LIKELY “ NEVER “ GO THROUGH RESERVATIONS AGAIN, AND JUST USE MY OWN TRAILER.
DOMENIC PI returned the U-Haul to this location because my delivery location changed. I was charged extra for not delivering it to their selected location. Their selected location was over 100 miles from my original location even though there was a closer U-Haul location.
David MDid not seem to care if they had my business or not. Had the wrong trailer and over charged me because the one I reserved was less price than the one they had ready for me.
Vernon WNothing that I can think of. The service was great
CL T