Customer service was NOT a concern! The mngr ignored me when there were NO customers in the lobby. I had to ask repeatedly for them to check my 6x12 rental trailer into the system while the good old boys stood outside smoking and hanging out! It was deplorable, everything business and customer service ISN'T! I will never do business with this company! Unprofessional is me being kind…
MARK A
Muffler King
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Newport, ME 04953
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Didn’t even offer to hook up the trailer, which I ended up doing myself. “It’s the only one in the lot. Just need a picture before you leave.”
DAVID AI had trouble starting the uhaul. Had to get a friend to start for me.
JUDITH SI’m just making a note here that they told me to bring it back at 14th of a tank of gas. That’s what the contract they handed me said. The truck came with 3/4ths of a tank of gas. I have a picture including that. I ended the trip with 3/4ths a tank of gas, I have a picture of that. In the ending receipt it says I returned it with 1/8th under 1/4th. It didn’t say they charged me a gas fee. But I just wanted to say something about this.
CHRISTOPHER JMoving pads are not supplied to remote U-Haul locations, therefore, my order of 48 moving pads ended up as 12! Not good!,
DANIEL G