I had to Drive to another UHaul Location to get a furniture cart because this site didn't have the one I had ordered. Uhaul did give me a discount on my invoice to compensate for added miles and higher rental cost of cart, which was much appreciated.
Scott R.
Apple Tree Auction Center
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Newark, OH 43055
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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They are the best!
brett W.Wonderful customer service! I cannot say enough good about the staff and experience.
Nick C.The most annoying thing was the mobile check-in. I've used mobile check-in before and not had any issues. However, this time for some reason I had to provide two names and numbers as references. U-Haul called each reference ten minutes after I provided the phone number. It asked for these references one at a time and didn't ask for them until I was checking in so I ended up sitting in the parking lot for thirty minutes (which took time out of my scheduled rental). I also had issues with using my phone number because last time I used U-Haul I had made the reservation (unknowingly) under a different e-mail. Therefore, my phone number could not be used as a contact because it was linked to a different account. I'm sure if I had been able to check-in in person everything would have been fine but it was after hours and that was not a possibility.
Erica M.The rear door on the truck would not stay in the upright position. This caused a great difficulty when loading or unloading the truck. We should not have been charged the full price for the defective truck we were given.
Malinda W.