Disorganized. Had to wait while the 1 person ran the cashier for the convenience store several times while also handling my transaction. Gave me the wrong keys and pointed out the wrong truck- had to drive the truck out of the ditch behind the store and then acted as if it was my mistake- it only had a 1/4 tank of gas. There’s a gas station right at the convenience store. Why wouldn’t they rent you a truck with a full tank? The blankets I had to grab myself and she told me grab a bag - bag only had 6 blankets which I didnt realize until I got home and opened .
Anne Hile
Banana
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in New Smyrna Beach, FL 32168
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Helped us during a bad thunder storm.
John AffleckI dropped the Uhaul off in time, but was charged an extra day. I dropped it on Wednesday evening, it was due on Thursday morning.
Andrew McGaviskGreat Customer service!! Super nice staff ! Thanks for everything
AUDIA OR TOM RICKERWorst experience ever, would not recommend even if it was the last Uhaul location in Florida. Horrible location
JORDAN SNIPES