I used the after hours pick up service and the lock did not work smoothly. It was dirty and the mechanism did not work easily with the correct code. I had to pry the lock open with a tool to make it work. I did not have to break it, it was just so dirty that it did not work easily. It just needed to be cleaned and lubricated and it would be fine.
MICHAEL R
Illinois Fleet Service Inc
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in New Lenox, IL 60451
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Comentarios de clientes
- 3.5 es la calificación promedio de clientes
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Hated the pick up process, took too long while it was cold. Locks was stuck would not work despite code being put in absolutely hated. It will not be renting a U-Haul from this place absolutely horrible and the people here should really rethink the U-Haul business.
Leo GNo real direction on where to park
Christopher TThe key was not in the box. I had to wait on the phone for over an hour to figure out how to proceed. I also ordered a dolley, but since I had to use a different truck, it was not included but I was still charged for it. I was also late for my move in time because it took an hour to get a vehicle.
Jordan WThey couldn’t or wouldn’t help me check in and seemed annoyed that I didn’t know what was never explained to me—that I had to download an app which wasn’t helpful in the check in process either. Nightmare.
Stuart L