They were actually closed for the uhaul rental for the day but they helped us over the phone to get going. We were out of state and had a bad accidental roll over of our Jeep and had to tow it home on the trailer. Very helpfull getting us going.
STEVEN P.
Carper Quick Mart & Supply
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in New Castle, VA 24127
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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All was in order and staff was friendly.
James D.First we had to travel 15 miles through mountain roads which took an extra hour to pick up the truck. When we were supposed to pick it up closer. Then the hand truck wasn't with the truck. We had to take another trip to a place in Roanoke which we found on our own to pick up a hand truck. So we were about 3 hours later than expected to get back. Making our move start much later than expected. Thus pick up point didn't even try to help us find a hand truck the manager wasn't concerned. I will probably never rent from Uhaul again nor will I recommend it to anyone.
John J.Very helpful. Went out of their way to meet my needs.
JOSEPH ALFORD W.I included a dolly in my rental. It was specifically discussed when I went by to do the contract and payment, hours before pickup. When we got to the move site, with helpers, there was no dolly. Called, they said they knew that, didn't bother to let me know. Took 2 phone calls to even get that info. Owner suggested I contact another dealer for a dolly, which would be a hour drive! Thanks so much!
DIANELILLY O.