Location was great. The overal uHaul experience was horrible. I booked what I needed at 1 location then 2 days prior got notice that my reservation was not where I booked but a 45 minute drive away. When I called because this was a problem. The person who answered the phone was initially not helpful but improved to finding me a location in the town I asked. I received 2 email confirmation as to the location change. When I arrived at the location the site had not notice of my reservation. When the very helpful attendant called uhaul they were not helpful. I then called uhaul and gave them the reservation information The person of the phone was rude and accused me of not responding to uhaul related to the reservation. She told me they had been trying to contact me for 5 days and the problem wa s that I had not responded. I told her the prior day I had called uhaul related to the location change and the attendant had moved my reservation to a local location. Over all bad experience with uhaul. Grateful for Tony's auto Body to doing what they needed to to get me on the roadKimberly T.
Moving Truck Rental in New Bedford, MA at Tonys Auto Body Sales & Service Inc
(Distribuidor de U-Haul del vecindario)
New Bedford, MA 02745
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - vie.: 7 a. m. - 5 p. m.
- Sáb.- dom.: 8 a. m. - 4 p. m.
- Devolución del cliente 24 horas
Alquileres locales para mudanzas de ida o en la ciudad en New Bedford, MA 02745
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Servicios adicionales en esta ubicación
Comentarios de clientes
- 4.0 es la calificación promedio de clientes
Cuéntanos qué piensas.
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When I called for drop off location as instructed in the contract I was transferred from New York to Wyoming to Central Connecticut offices. I then asked to drop it off near my location. The representative agreed and said she would email that location. After receiving the email, the location had changed. When I delivered the truck to Tony's, they had no record of my rental. The employee at Tony's went out of his way making several phone calls so I could leave the truck there. Although it worked out in the end, the drop off process was frustrating and inconvenient.Sue E.
They are attempting to over charge us for miles we did not use. We used 20 miles and they are trying to charge us for 70. Urgently trying to get our money back for the overchargeMark R.
The vehicle was ready when promised and the STAFF were extremely polite in relation to Other U-Haul operations. They get 5 *****JOSE V.
Made an online reservation. Got there to pick it up. Took almost an hour to leave with the trailer. Computer froze. Then he tried to do it on his cell phone but in the middle of that a call came in and he walked away and took the call.William H.
nothing, owner was very accomadating and nice to deal withRonald P.
Unclear regarding where to leave the truck after hours.Tammie M.
Nothing, they are very nice people, friendly and helpful. The place is clean and comfortableSandra R.
They were great and were able to get me processed and in my way quickly. Very friendly staff and location was nice and clean.David S.
Everything goodAriseli R.
Great experience! Thanks to Tony's.Theresa H.
Even though the trailer and people at the rental facility were good. When I got to the car I wanted to pick up there was no way to get it on the trailer. I could not push a car that doesn't run up the ramps. I had to ruturn the trailer unused. Wasred a lot of time and money.daniel P.
We usually have no issues with U haul but this time was a disaster. Ordered 5 by 8 trailer on line. Sent to another location to get it 20 miles away. They only had 6 by 12 which was way to big to tow over the mountains of PA. NO SATISFACTION FROM MANAGEMENT!!!!!!!!!!!!!!Clifford B.
Trailer leaked, damaged two pieces of furniture.Wilton G.
DEALER INFLATED CHARGES FOR MILEAGE. ACTUAL MILEAGE WAS LESS THAN TEN MILES. INFLATED IT TO OVER 70. WAS SPECIFICALLY TOLD THAT I DECLINED ALL COVERAGES AND STILL PUT SAFEMOV E ON THE BILL. WHAT SHOULD HAVE BEEN A $60 BILL CAME OUT AT $177.63michael M.
Equipment was ready at 8:00 AM, but no one in the shop seemed sure how to check me out. It took a while to get going. The truck floor was covered in dirt and grass clippings, the equipment was in the shop and not with the truck, which resulted in me only getting half of furniture blankets.Ian H.
Nothing at allDONALD S.
Nothing, the team at this location was a breath of fresh air compared to Mt Pleasant St location. I will go to Tony's from this point forward and tell my associates. Tony and team take the time with you and don't make you feel like you are bothering them. They realize the big picture of customer service .Daniel A.
I dropped the uhaul truck off after hours and the receipt was in my email before I woke up the next morning. I was a little nervous about dropping it off without verifying the mileage with someone, but this location is honest and accurate. My receipt was exactly as I had estimated.Christina S.
Worker had a emergency tow call and my appointment for pick up was 8 and noe one was there. I sisn't get my truck until about 45mins after my sceduled apointment. The baxk of the truck was a mess.MICHAEL P.
My debit card was charged twice. Please be more careful.Christa G.
This location was EXCELLENTrick H.
This is the first time I had to use u~haul & if I need to use u~haul again. I would call tonys autobody in a second. They where the nicest & easyest people to deal with. Had everthing ready for me when I got there. Easy in & out.Aaron K.
Totally awesome customer service, whenever i need to rent u-haul again it will be at TONY'S AUTO...TONY A.
customer service was awesome and i would rate that location as 5 stars .... i will rent from that location again if i ever need to use u-haul.TONY A.